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Inside Sales Representative - Cleveland Browns (Berea · OH)

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Ticket Sales and Services: Ticket Sales Management

The Inside Sales Representative is responsible for generating new business and managing current season ticket memberships as it relates to Cleveland Browns ticket inventory. This full menu position will be responsible for selling and servicing season tickets, suites and hospitality. The Browns Inside Sales team provides an entry-level platform for developing skills and techniques necessary to generate revenue and build relationships with our season ticket member base.  

Inside Sales Representatives work 40 hours per week and are responsible for 100 outbound calls each day. New business calls are intended to make sales over the phone with a full menu of ticket products. In addition to day-to-day responsibilities, Inside Sales Representatives attend networking events as well as team promotional events. Game-day responsibilities include servicing client accounts and other duties as assigned. The Browns are focused on building sales and service careers in professional sports and look to fill senior-level sales/service positions from the Inside Sales team.


  • High energy and positive attitude 
  • Act as a role model within and outside the Cleveland Browns organization 
  • Desire for learning and professional development 
  • Strong work ethic with a competitive approach to exceeding goals and expectations 
  • Meet department productivity standards