Ticketing CRM Database & Analytics - Intern

(Commission Only)

JOB DESCRIPTION

League – American Flag Football

Ticketing CRM Database & Analytics (Internship)

Location: Remote in one of these 4 markets (Boston, Nashville, Dallas, Las Vegas)

About AFFL:
The American Flag Football League (AFFL) was founded in 2016 by Wall Street Executive and flag football fan, Jeff Lewis. The AFFL was officially launched in 2017 and introduced the world to its 7 on 7 style of football. The AFFL organization consists of youth, women’s, and men’s competitions. The AFFL will introduce Men’s Professional Football to the flag football world. AFFL’s mission is to build a worldwide community united by shared values through the game of flag football.

Overview
The Ticketing CRM Database & Analytics will provide critical support to the ticket sales and operation department. This opportunity provides a unique experience in providing firsthand experience of a sports team/league from the ground floor. The role’s primary objectives will be to work with the organization’s CRM to generate new sales and renewal campaigns and to clean up duplicate accounts. The role is responsible for supporting all 4 AFFL markets from a CRM capacity, assisting the locals sales managers in each market.

A successful Coordinator will be reliable and trustworthy, results-driven, entrepreneurial mind-set, and can work both independently and with a team. This is a great opportunity to provide hands-on experience with the goal of obtaining a full-time role with a professional sports team/league.

Job Description

Expected to be available during the entirety of games/events from report time through conclusion of responsibilities. Schedule will be dictated by supervisor and is subject to change as needed.
Team lead in regards to CRM – Pipedrive.
Help generate new ticketing CRM campaigns to drive revenue.
Assist with ticket e-marketing.
Support tickets operations with the distribution of tickets.
Import leads from grassroots events into the CRM.
Assist SVP with ticket reports for executive team.
Assist with completing ticketing links for local markets (Fevo/Spinzo).
Aid sales staff with season and group sales promotions.
Assist with partnership execution and fulfillment of gameday activations, including capturing proof of performance and assisting with partner asset management.
Assist in developing partner recaps to show a successful return on investment (ROI).
All other duties assigned.

Qualifications
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

CANDIDATE PROFILE – WHO YOU ARE:

Must be at least 18 years old.
Must have reliable means of transportation to and from games.
Excellent written and verbal communication skills
Ability to work flexible hours, including nights, weekends, and holidays.
Must be able to work long shifts.
Positive attitude and willingness to learn.
Ability to maintain a professional demeanor in stressful situations.
Ability to be prompt and dependable.
Clean driving record
Ability to multi-task and work in a team environment
Must display attention to detail.
Ability to easily stand for extended periods of time and move up and down stairs.
Passion for ticket sales
Must have a personal laptop with access to Wi-Fi.
Ability to attend all gameday during the season.
Must be able to work a min. of 20 hrs. per week March – June.

Work Environment
Works primarily in an outdoor area. Will be expected to attend games and other events on evenings, weekends, and holidays. This job will require extended periods of standing, and often will require lift up to 50 pounds.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of AFFL, not to discriminate on the basis of race, color, creed, religion, gender, gender identity, transgender status, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, genetic information or any other characteristic prohibited by federal, state or local laws.