Responsibilities

• Perform clerical tasks including: Training audits, data entry, training schedule upkeep, filing, inter/intra-department communication, and other tasks as needed
• Assist in facilitating various training programs and activities in a fun and upbeat way
• Provide feedback to the HR Training Supervisor to incorporate service initiatives into Orientation
• Collaborate with the HR Training Supervisor to communicate service concerns with department management
• Interface with department trainers and leadership in the field to increase service excellence
• Track compliance trainings and report accurately to department leadership
• Conduct audits in park focused on service excellence
• Assist with any HR Retention efforts including: events, picnics, and assisting in park areas
• Assist with other HR functions including: Team member assistance, cleaning, distribution of uniforms, and various clerical tasks
• Other duties as requested

Qualifications

• Must be 18+
• Training experience facilitating large groups/Comfortable when interacting with large groups
• Excellent verbal and written communication skills, with demonstrated ability to teach a group new concepts or processes
• Must be professional, energetic, able to motivate others, and have a positive attitude
• Must be a self-starter and able to work efficiently both alone and in a team setting
• Strong teamwork skills and ability to work productively across various departments
• Strong work ethic with the ability to work well under pressure and multi-task
• Flexible schedule required including weekdays, nights, weekends, and holidays
• Ability to demonstrate effective written communication to include reports, tracking systems, file notes, e-mail correspondence, facsimile correspondence, and other required methods
• Ability to maintain objectivity in times of pressure
• Must be able to sit, stand, bend, and walk for extended periods of time. Must be able to lift, push, or pull 50lbs with or without assistance
• Must have a working knowledge of Microsoft Office, Outlook, Word and Excel; Access experience preferred
• Must be able to handle documents, issues, and conversations with extreme confidentiality
• Must possess excellent organizational skills and be able to handle multiple projects simultaneously
• Must be able to use independent judgment and effectively prioritize various tasks
• Must be able to positively communicate effectively in English both verbal and written