Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

The Wardrobe Supervisors will oversee the operation of assigned tasks for the day and lead the employees to achieve the department’s goals for the operations season.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist with wardrobe fittings and enforce Entertainment Complex appearance standards

• Answer phone calls and emails in a timely manner 

• Ensure that all timesheets are completed properly for accurate recordkeeping

• Utilize a computer based inventory system 

• Create name tags 

• Assist with washing and drying any laundered items

• Provide positive Guest experiences 

• Conduct first day orientations with all new and returning employees, emphasizing proper department procedures 

• Ability to operate point of sale register, handheld devices and run the employee store

• Comfortable with cash handling 

• Assist with the jersey personalization process and provide support as needed

• Act as the Department Representative On Duty, as needed

Qualifications:

• Must be 18 years of age or older on the date of applying

• One year of hospitality/customer service experience preferred

Knowledge, Skills, and Abilities:

• Proven guest relations, problem-solving, task management skills, and organizational skills

• Professional and practical communication skills

• Must be able to perform basic math skills (addition, subtraction, multiplication, division)

• Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines

• Must be able to work independently and in a team environment as well as be self-motivated to perform all aspects of the job at all times

• Must have the ability to safeguard confidential information

Job Demands:

• Must be able to work at least four-weekend shifts per month and 32 hours per week Memorial Day through Labor Day. 

• Ability to work a flexible schedule including days, evenings, weekends, and holidays. Must be available to work between 7 AM-7PM. 

• Ability to work in a fast-paced environment at locations both indoors and outdoors in a variety of weather situations

• Physical requirements include standing (75-100% of the shift), sitting, walking, bending, pushing, pulling, lifting up to 60 lbs., finger dexterity, and efficient communication

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.