Giant Center is a 10,500-seat multi-purpose arena, and hosts an impressive line-up of star-studded performances and events. Action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our Hersheypark Entertainment Complex team members at Hersheypark, Giant Center, Hersheypark Stadium, or Hershey Theatre

The Merchandise Supervisor will lead the Merchandise Team Members through the Merchandise Selling Process for shows at GIANT Center and Hersheypark Stadium. Duties will include count in, preparing the stands, selling the merchandise, and counting out.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Functions:

• Inventory all items by physically counting prior to the start of the event and again at the end of the show *
• Prepare the stand displays before the event begins so that fans can view what is for sale *
• Manage the selling team throughout the event by stocking, assisting with breaks, and providing support as needed *
• Ensure self and team are providing an excellent experience for each fan by providing prompt and thorough customer service *
• Handle guest credit/debit cards and other applicable transactions properly *
• Assist fans with their purchases by sharing merchandise information such as pricing and sizing *
• Perform other duties as assigned

Qualifications:

• Completion of high school or GED 
• Must be 18 years of age or older.
• Minimum of 1 year(s) of experience.
• Minimum of 1 year(s) of supervisory experience.

Job Demands:

• Walking: constant (>67%)
• Standing: constant (>67%)
• Reaching Over: frequent (34-66%)
• Reaching Forward: constant (>67%)
• Lifting: frequent (34-66%) Weight: 30 lbs
• Climb Ladders: occasional (<33%)
• Pushing: frequent (34-66%) Weight: lbs
• Pulling: frequent (34-66%) Weight: lbs
• This job regularly requires verbal communication of detailed information to others either by phone or in person.
• This job is subject to environmental conditions with protection from weather conditions but not necessarily from temperature changes.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.