This position will provide talent acquisition, onboarding, and customer service support to internal and external guests at the HR Support Center.

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist employees with next steps in the employment process, including answering questions about required paperwork, background checks, scheduling drug tests, etc. Handle Union compliance ranking process by evaluating employee eligibility.*

• Prepare employee records for new hires, rehires, and transfers, including reviewing employment paperwork, background check status, and other position requirements.*

• Complete employee processing for new hires, rehires, and transfers, including creating employee ID cards, reviewing I-9 documentation, and entering data in the ATS and Payroll system.*

• Serve as a first point of contact for Human Resources Support Center customers by answering questions, providing ID cards, completing online applications, benefits enrollments, and assisting with other customer needs.*

• Complete employment verifications via email, fax, and in person. 

• Assist with data entry into the HRIS system and assist with vendor processing.

• Create job requisitions by reviewing Job Posting Requests, entering data from hiring managers into the Applicant Tracking System (ATS), and submitting job postings for the company career website.*

• Review and screen candidate's work history/resume and route candidates via the ATS. Assist both internal and external candidates in the application process.*

• Assist with processing offer letters, reviewing hiring manager details, confirming acceptances, and sending out paperwork.*

• Participate in HE&R Job Fairs, assist with the HR Support call center, and assist the HR Support Team with processes, projects, or office duties as needed.*

• Perform other duties as assigned.

Qualifications:

• 18 years of age or older.

• Minimum of 2 years of related experience, featuring at least 1 year in customer service and at least 1 year of office or clerical experience (HR exposure highly preferred)
• Completion of high school or GED.

Knowledge, Skills, and Abilities:

• Skilled in the use of Microsoft Office applications, including Excel and Word.

• Proficient working with details on a daily basis for prolonged periods of time.

• Minimum of 1 years of experience working with an HRIS system and/or an Applicant Tracking System preferred

• Skilled in the use of Google Suite, including Gmail, Google Docs, and Google Sheets.

• Must be able to prioritize multiple tasks.

Job Demands:

While performing the duties of this job, the employee is required to:

• Reaching Forward Occasional (<33%)

• Reaching Overhead Occasional (<33%)

• Finger Dexterity Constant (>67%)

• Hand/Eye Coordination Frequent (34-66%)

• Stooping Occasional (<33%)

• Bending Occasional (<33%)

• Sitting Constant (>67%)

• Standing Frequent (34-66%)

• Walking Frequent (34-66%)

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

• The selected candidate must be available to work evenings and weekends as needed for company onboarding events.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.