Giant Center is a 10,500-seat multi-purpose arena, and hosts an impressive line-up of star-studded performances and events. Action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our Hersheypark Entertainment Complex team members at Hersheypark, Giant Center, Hersheypark Stadium, or Hershey Theatre

GIANT Center Box Office is a part-time year-round position. This position is responsible for providing exceptional customer service across the Hershey Entertainment Complex which includes the GIANT Center, Hersheypark Stadium, Hersheypark Historic Arena and the Hershey Theatre.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Distribute tickets at Will Call*

• Sell tickets accurately using the Archtics computer system*

• Provide support to ticket-related projects*

• Comply with proper cash handling procedures*

• Provide a guest-focused ticket purchasing experience through phone calls and walk-up guests*

• Perform other duties as assigned

Qualifications:

• Must be at least 18 years of age

• A minimum of one (1) year of customer service experience

Knowledge, Skills, and Abilities:

• Proven excellent verbal and written communication skills

• Must be friendly, upbeat, work well with other employees, and be able to interact with guests

• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines

• Must be innovative and be self-motivated to complete tasks

• Must be detail-oriented with proven organizational skills

Job Demands:

• Hours will vary according to scheduled events and operational needs, must be available evenings, weekends, and holidays

• Must be able to work flexible schedule Monday through Friday 9AM-5PM.

• Must be flexible to work at the GIANT Center, Hersheypark Stadium, Hersheypark Historic Arena and the Hershey Theatre

• Must be comfortable working in an environment with limited space and close quarters

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.