"For Internal applicants, the Internal posting period for this position is 02/27/2026 through 03/06/2026.”
Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Follow the preventive maintenance schedule for the Hotel Hershey facility. This would include but not limited to changing water filters, cleaning and sanitizing ice machines, changing air filters/belts/hoses.
Correct and troubleshoot problems in the above areas (this includes an ability to use and understand test equipment, schematic circuits and blueprints and reporting water, electric and gas meters, along with the general maintenance on kitchen equipment, furniture, doors and related hardware, TV’s, stoves and dishwashers (dishwashers will include the ability to repair and troubleshoot water lines, valves and low pressure steam lines)
Respond in a timely and professional manner to guest room and house calls.
Complete shift reports detailing work performed at end of each shift to ensure efficient communication to other team members and supervisor.
Assist with training new team members.
This position also is responsible for general maintenance around The Hotel as required.
Assist with tasks outlined in Maintenance/General II and I in order to gain necessary knowledge to progress.
Assist engineering as required and all other duties as assigned by supervisors
Perform other duties as assigned
Qualifications:
Must be at least 18 years of age or older
Must have a valid driver’s license
Must have a working knowledge of electrical to include ability to use an electric meter to identify the presence of electricity, as well as working knowledge of lock out tag out system.
Must have working knowledge of plumbing to include basic repairs to toilets, faucets and drain lines of tubs/sinks.
Technical schooling or three years related work experience in the above trades required.
Minimum of 1 year work experience in related trade.
Knowledge, Skills, and Abilities:
Ability to complete Maintenance Basic Training Checklist within four weeks from start date.
Ability to be able to lift 75lbs
Ability to be able to communicate both written and verbal English
Ability to be able to work without close supervision
Hospitality industry experience in a maintenance/facilities field preferred.
Job Demands:
The primary shift for this position is [1st shift, 7AM-3:30PM / 2nd shift, 3 PM-11:30 PM / 3rd Shift, 11PM – 7:30AM], including weekends, holidays and some overtime. Based on operational demands, working other shifts may be required.
This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.
Responsible for supplying own hand tools.
Must be able to climb ladders and work overhead for extended periods of time.
Must be able to work in extreme temperatures and very close surroundings.
Position subject to outdoor work, seasonal temperatures and will include snow removal.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
