Hershey Entertainment and Resorts

Hershey Entertainment and Resorts

Entertainment Supervisor

Hershey Entertainment and Resorts - Part Time
Hershey · PA
Parks & Recreation Sponsorship · Event Operations/Management · Event/Venue Booking
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Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Lead a team of employees through fun events within Hersheypark, including for our Aquatheatre shows, Treatville, and Christmas in the Park.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Maintain a safe and clean environment for our guests by cleaning venues between shows  *

  • Be an informed resource on Park information  *

  • Record and audit show counts for each show  *

  • Learn operational standards for the Entertainment Department at Hersheypark  *

  • Assist with our character program by becoming a guide and ensuring guests make lasting memories *

  • Run operations at the Aquatheater, including leading the team of Entertainment Ambassadors, running the sound board during the seal and sea lion show, handling the post-program Feed and/or Photo opportunity with the animals, and managing the VIP Experience for the Aquatheatre by gathering required signatures and waivers*

  • Lead team during Treatville and Christmas in the park to assist with set up and operations*

  • Partner with the Guest Experience department to resolve escalated guest situations*

  • Perform other duties as assigned

Qualifications:

  • Must be at least 18 years or older on the date of applying 

  • Must have 6 months of relevant experience

Knowledge, Skills, and Abilities:

  • Strong verbal communication skills  

  • Must work well with other employees and be able to interact with our guests  

  • Comfortable with high levels of guest interaction

  • Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines

  • Must have the ability to safeguard confidential information 

Job Demands:

  • Must be able to work flexible hours including evenings, weekends, and holidays  

  • Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors. 

  • Physical requirements include standing for at least 5 hours, lifting up to 30 lbs. unassisted, walking, bending, and reaching

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.