Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.
Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Responsible for providing guest transportation
Assisting guests with luggage; delivering and picking up materials needed in everyday operations of the Hotel and hand delivering items to the appropriate departments, as necessary, including mail
Assist in valet service for guests
Assist bellstand with tagging luggage and directing guests
Assist in providing storage for guest luggage; show rooms to potential guests, if bellman not available; perform errands; arrange for taxis for guests, if needed
Assist bellstand with luggage for bus arrivals and departures, if needed
Perform upkeep on courtesy vehicles and keep vehicles clean; report courtesy vehicle accidents
Arrange limousine service Operate property equipment (cell phones, copier, shoe shine machine)
Prepare maps and provide directions
Assist with coat room service
Assist in keeping lower lobby neat, clean and organized; other duties as assigned which are associated with the uniform services operation as specified by the Head Concierge, Front Office Manager or Supervisor, Rooms Division Manager or General Manager
Qualifications:
Minimum age, 21 years.
High school education or equivalent, preferred
Must possess a valid Pennsylvania driver’s license.
Must have an excellent driving record.
Knowledge, Skills, and Abilities:
Outgoing, friendly personality and neat appearance required. Familiarity with the area and routes.
Ability to communicate in English, both orally and in writing.
Job Demands:
Flexible work schedule to include basic shifts of 6AM to 2:30 PM, 3 PM to 11:30 PM and cross shifts such as 10 AM to 6:30 PM. Must be available to work weekends and holidays.
Must be able to lift 35-50lbs.
Ability to stand, walk, lift and bend for up to 50% of shift. Ability to work in varying temperatures that fluctuate with the weather.
This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
