Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

The Benefits Coordinator provides administrative support for all employee benefit programs. This role ensures that enrollments are processed accurately, records are maintained, and employee inquiries are resolved quickly. The Benefit Coordinator acts as the primary liaison between employees and benefit providers for routine matters.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Items marked with an asterisk are essential functions of this position):

• Process all benefit enrollments, changes, and terminations in the HRIS (e.g., new hire entries, life event changes like marriage or birth).*

• Acting as the primary point of contact for employee questions regarding coverage, claims, and eligibility.*

• Guide employees through enrollment, help them understand their benefits, and ensure all forms and documents are completed on time.*

• Maintain accurate employee benefits records, enrollment data, and relevant documentation. Coordinate with HR or the payroll team for payroll deductions.*

• Provide accurate and complete information about benefits plan coverages, options, deductibles, employer contributions, employee premiums, enrollment deadlines, and any changes to existing benefits.*

• Support the Senior Leave of Absence Administrator in the management of leave programs, such as FMLA, disability, and parental leave.*

• Support the Senior Retirement Analyst in the management of the retirement programs along with annual required communications.*

• Review and respond to benefit verifications forms with appropriate documentation, including HIPP, Medicare, and Federal Assistance programs.*

• Assist employees with health, dental, life, and other related benefit claims.*

• Assist with annual communications that must be provided to employees throughout the year.  *

• Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims, and costs.*

• Stay up-to-date with the latest trends and best practices in benefits administration and making recommendations for enhancements.

• Participate in a variety of other short-term projects as assigned and cross train within the various areas of the Benefits Department.

Qualifications:

• Minimum of 2 years of related experience.

• Bachelor’s degree - Accounting, Business Administration, Human Resources, Other Related Field

  • Relevant work experience can be substituted for education - 5 years

Knowledge, Skills, and Abilities:

• Foundational understanding of HCM system configuration, set-up, and functionality.

• Ability to interpret HCM and payroll systems data and apply it to multiple aspects of benefit plan document language, including eligibility, enrollment, transactions, plan rules, reporting requirements, audits, etc.

• Strong knowledge of ERISA rules and regulations as they apply to retirement and health and welfare plans, and the ability to apply that knowledge to plan administration and compliance enforcement.

• Excel skills with the ability to create spreadsheets to analyze and audit data.

• Ability to communicate ideas effectively verbally and in writing.

• Ability to work collaboratively and successfully with a variety of internal and external individuals and groups to achieve goals and objectives.

Job Demands:

While performing the duties of this job, the employee is required to:

• Finger Dexterity Constant (>67%)

• Hand/Eye Coordination Constant (>67%)

• Sitting Constant (>67%)

• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, and using measurement devices).

• Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.