Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

The Infrastructure Group has two core areas of focus: Server/Storage/Enterprise Applications and Networking. The Associate Infrastructure Analyst is required to develop an expertise in one of these core areas.  The areas of responsibility are all aspects of Information Technology server infrastructure (physical and virtual), data storage, networking infrastructure, and data interconnects. This person will aid the Infrastructure Engineers and Senior Engineers with ensuring the stability and operational aspects of the organization’s Information Technology enterprise systems and applications, virtual environments, databases, server infrastructure, and both wired and wireless networking. 

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Items marked with an asterisk are essential functions of this position):

• Help administrate and maintain the company’s current networking topology and technologies (wired and wireless), and implement new and emerging strategies. This encompasses both private and public networking.*

• Administer the company's infrastructure and security systems, including but not limited to servers (physical and virtual), storage appliances, firewalls, proxies, and monitoring software.*

• Perform proactive availability monitoring of all underlying networking and infrastructure technologies.*

• Aid in the installation, maintenance, and administration of Microsoft Windows Server and Active Directory Environment (including Group Policy, DNS, DHCP, etc) and other core Microsoft Technologies.*

• Help design and maintain infrastructure components in Microsoft Azure, supporting the company’s initiative for a hybrid cloud environment.

• Aid in maintaining the company's High Availability and Disaster Recovery strategies and processes. This includes platform selections, documentation, and testing.

• Help maintain and purchase all Data Center equipment, including servers, storage, networking, and enterprise appliances such as firewalls, IPS/IDS, etc.

• Conduct research on emerging infrastructure technologies and standards that support the company’s initiatives.

• Perform other duties as assigned.

Qualifications:

• Associate’s degree - Computer Engineering, Computer Networks, Information Systems, Information Technology

  • Relevant work experience can be substituted for education - 3 years

Knowledge, Skills, and Abilities:

• High level of analytical and problem-solving abilities.

• Ability to conduct research into new technologies and products as required.

• Strong interpersonal and oral communication skills.

• Highly self-motivated

• Strong organizational skills and excellent attention to detail.

• Ability to manage multiple projects and multiple deadlines in an organized fashion

• Must have working knowledge of server, desktop, email, and security environments, including such things as Microsoft Windows Server and Workstation environments, Microsoft Azure, Networking, Wireless, or other industry-standard techniques and practices.

Job Demands:

While performing the duties of this job, the employee is required to:

• Lifting Occasional (<33%) (30lbs maximum weight)

• Finger Dexterity Frequent (34-66%)

• Hand/Eye Coordination Frequent (34-66%)

• Sitting Frequent (34-66%)

• Walking Occasional (<33%)

• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, and using measurement devices).

• This job regularly requires verbal communication of detailed information to others, either by phone or in person.

• Must be able to speak and read the English language.

• Office environment with likely evening and weekend hours as well as on-call duties.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.