Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

Traffic Operations Assistant Supervisors are responsible for assisting Traffic Support Staff Supervisors with overseeing the daily supervision of Traffic operations at the Hersheypark Entertainment Complex. 

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Functions:

• Supervise team members in assigned areas and provide coaching/training while on their shift

• Coordinate placement of traffic staff and parking lot plan execution for daily operations, in addition to scheduling breaks

• Ensure staff are operating in accordance with Child Labor Laws

• Direct, monitor, and regulate traffic flow to promote continuous mobility and prevent gridlock both on property and on assigned public roadway areas as needed

• Execute daily parking lot setup to include pre-event setup and post-event clean up

• Provide vehicle assistance to guests and employees as necessary

• Provide a safe and friendly atmosphere to guests and team members

• Provide recognition and appreciation to team members 

• Assist in crowd management duties during large events

• Establish and maintain a good working relationship with other departments and support teams

• Enforce company policies and summon assistance when necessary

• Perform other duties as assigned

Qualifications:

• Must be at least 18 years of age on the date of applying

• Must possess a valid driver's license

• Minimum of at least one (1) year of experience working in the Lead Parking Lot Attendant role (professional experience may be considered in lieu of departmental experience)

Knowledge, Skills, and Abilities:

• Must be friendly, upbeat, and work well with other team members and be able to interact with guests

• Must be able to work independently and be self-motivated to perform all aspects of the job at all times

• Must be detail-oriented and have clear verbal and written communication skills

• Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios

• Must be able to successfully complete all legal, company, and department training requirements

• Must have the ability to remain alert and vigilant at all times

• Must have the ability to handle stressful working conditions and emergencies, and accept a high degree of accountability

• Must be comfortable working in a fast-paced environment

• Must have the ability to safeguard confidential information

• Must display a positive attitude, an eagerness to learn, and a professional image in compliance with Hershey Entertainment & Resorts guidelines

Job Demands:

• Must be able to work a flexible schedule including weekends and holidays - Team members must work a minimum of eight (8) hours every two pay periods in order to stay an active employee

• During the months of May through October, team members must work a minimum of sixteen (16) hours every pay period in order to stay in the position

• Employees are subject to a variety of weather conditions, including but not limited to extreme heat, sun exposure, cold, and inclement weather.

• Physical requirements would include the ability to stand and walk unassisted (for up to eight hours at a time), bend at the waist and knees and have repeated manual dexterity, the ability to raise the leg 37 inches, the ability to push, pull, and reach above shoulder level, and lifting up to fifty (50) pounds without assistance

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.