CONSULTANT, SALES AND SERVICE (CIRQUE DU SOLEIL)

National Sales Center - Entry Level

Atlanta · GA

Ticket Sales and Services: Ticket Sales

month ago

CONSULTANT, SALES AND SERVICE (CIRQUE DU SOLEIL)
Atlanta, GA
On Site/Remote

THE RUNDOWN
Playfly Sports is looking for a Consultant, Sales and Service to join our team in Atlanta, GA.

The Consultant act as the primary liaison between our current client base and Playfly Aspire, is responsible for generating new business through upselling, cross selling, and referrals. The Consultant revenue will be generated primarily from outbound phone calls. This role would be a fit for those with a desire to start and grow a career in the sports ticket sales industry. These calls will be supplemented with email marketing, face-to-face presentations, and in-arena/stadium tours. Additional duties include handling all forms of inbound communication and being able to address and answer all questions, comments, or concerns, conducting onsite and offsite appointments, and attending season ticket member events for all ticketed university athletics sporting events. Day-to-day leadership and mentoring of this position will be provided by the Playfly Aspire Leadership. Consultants will receive the tools, programs, and systems necessary to "BE GREAT."

WHAT YOU’LL ACCOMPLISH

Accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals
Provide superior customer service to all existing and potential clientele
Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
Manage pipeline of prospects, implementing strategies to maximize sales including text and email
Builds and maintains a network of sources from which to identify new sales leads
Service inbound ticket sales phone line and web forms to answer general fan questions and sell ticket packages as requested
Maintain computerized records of all prospects and customers within the Ticketing/ CRM database
Flexible work schedule
Grow sales portfolio continuously by attracting additional business leads
Perform sales and relationship cultivation phone calls, text messages, emails etc. with, sponsors, businesses, and prospective buyers
Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages
Utilize strategic ticketing programs, promotions, and sales strategies to generate ticket revenue
Other job-related duties as assigned

WHAT YOU’LL BRING

Bachelor’s degree is preferred but not required
Experience with Ticket software and Hubspot CRM a plus but not required
Experience in ticket sales is preferred but not required
Previous customer service or retail sales experience; display a genuine desire to help people
Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
Excellent communication, presentation and listening skills
Ability to work well with others and comfortable taking initiative
Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
Ability to work nights and weekends when needed
Paciolan ticketing software experience is a plus

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

Availability to work outside typical office hours including nights and weekends as needed
The work is sedentary in nature
Walking, standing, bending and carrying of light office items is required
The work is typically performed in an adequately lighted and climate-controlled office environment
May require occasional travel

WHAT WE DO
Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America’s largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

WHAT WE STAND FOR
At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT
Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS
Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Job Questions:

Are you legally authorized to work in the United States?
What are your salary requirements?

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The Aspire Group

CONSULTANT, SALES AND SERVICE (CIRQUE DU SOLEIL)