The Aspire Group

The Aspire Group

Revenue Generation Associate

University of Hawaii - Entry Level
Honolulu · HI
Ticket Sales and Services: Ticket Sales
Job Title: 
Revenue Generation Associate           
Reports To:
Director, Sales and Service
University of Hawaii
Honolulu, HI 96822
Who We Are & What We Are About: Playfly Aspire, an affiliate of Playfly Holdings, LLC, is an award-winning sports and entertainment marketing firm that is globally recognized for innovative ticket and sponsorship sales, consulting, and research services. Aspire created the outsourced ticket sales niche, revolutionizing the world of sport in particular, intercollegiate athletics. Over the past 15 years, more than 330 collegiate and professional sports properties have trusted Aspire to drive revenue, attendance, and enterprise-value growth through the combination of marketing, strategic consulting, and research services and best-in-industry fan relationship management.

Front Office Sports Back-To-Back Best Employer In Sports Award Winner for 2021 and 2022!

Aspire’s latest award from Front Office Sports recognizes companies in the sport and entertainment industry that are doing the best by their employees and received the highest scores in an anonymous employee survey.  Front Office Sports recognized The Aspire Group for a second straight year as a winner of the 2022 Best Employers in Sports award.  Aspire’s perennial recognition as a top employer includes these consecutive honors from Front Office Sports and a “Top 10 Best Organizations to Work for in Sports” designation from Forbes.

Partnership: The University of Hawaii (Hawaii) Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket sales team on-site in Honolulu.  Hawaii and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.
Position Overview: Hawaii and Playfly Aspire seek a teachable, positive, and passionate individual who is committed to building relationships, being a great teammate, and someone with a strong work ethic.  The ideal person would be passionate about and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees.  This role will have a focus performing outbound sales calls as well as assist in the strategizing of development activities to increase new season ticket sales and upgrade opportunities. These calls will be supplemented with email marketing, face-to-face presentations, and in-venue/stadium tours.  
The primary purpose of this role will be 1) selling athletic event tickets through a relationship-based and sustainable way and 2) providing first-class service to existing donor and ticket holders. This position plays an important role in the Department of Athletics. 
Position Overview:Playfly Aspire seeks a teachable, positive, and passionate individual who is committed to becoming a sports sales industry leader. The associate should be passionate about and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees.  
Revenue will be generated primarily from outbound phone calls, venue tours, and face-to-face appointments/presentations.  Day-to-day leadership and mentoring of this position will be provided by the Director, Sales and Service. Revenue Generation Associates will receive the tools, programs, and systems necessary to "BE GREAT."
Essential Duties & Responsibilities: 
  • Perform outbound calls and service inbound calls for the for all ticketed sports. Inventory available for sale across at this location include, but is not limited to season tickets, renewals, upgrades and add-ons, group tickets, partial/mini-plan ticket packages, and single-game tickets
  • Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
  • Maintain computerized records of all prospects and customers within Ticketing/CRM database.
  • Work home games, performing various ticket sales and service duties as assigned and agreed upon with leadership.
  • Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans, and group ticket plans.
  • Execute outbound calls and face-to-fact appointments daily.
  • Additional responsibilities as assigned by Leadership.
Qualifications & Requirements:
  • Desire to grow a career in the sports ticket sales industry or collegiate athletics. 
  • Strong work ethic, self-starter, demonstrated organizational skills and attention to detail. 
  • A genuine desire to help people.
  • Experience in ticket sales is preferred but not required.
  • Bachelor’s Degree is preferred but not required.   
  • Computer proficient (Microsoft Word, Excel, Outlook).
  • Excellent communication, presentation and listening skills. 
  • Ability to remain focused on sales goals, work independently and as part of a team.  
  • Professional image and demeanor at all times. 
  • Ability to encourage collaboration, flexibility, equity, and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported.
  • Ability to work nights and weekends when needed. 
Compensation: Competitive base salary with the opportunity to earn commission upon meeting or exceeding ticket sales goals.  Comprehensive benefits package including medical, dental, vision, other voluntary health benefits and 401k with company match. Excellent paid time off program.

 Playfly Aspire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, other protected status, such as race, color, sex, gender, sexual orientation, religion, creed, national origin, marital status, citizenship status or age.

Job Questions:

  1. Are you legally authorized to work in the United States?