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About IMG Academy
Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:
- Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
- Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
- Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches
Position Summary
IMG Academy is looking for a proactive and knowledgeable Blackbaud Education Management Solution (EMS) Administrator to lead the day-to-day administration and strategic enhancement of our Blackbaud platform, which plays a vital role in supporting the academic operations of our institution. In this role, you will be the go-to expert for managing system functionality, driving user adoption, and ensuring the platform is optimized to meet the evolving needs of our Academic Center. You’ll collaborate closely with faculty, staff, and leadership to improve workflows, enhance reporting capabilities, and ensure data accuracy across departments. This is an exciting opportunity to make a meaningful impact by shaping how we leverage technology to support students, streamline operations, and empower educators through smarter systems and data-driven decision-making.
Key Responsibilities
- Administer and maintain Blackbaud's Education Management Solution.
- Develop and maintain system workflows, reports, and dashboards for improved operational efficiency.
- Collaborate with various departments to optimize system functionality and improve user experience.
- Ensure the integrity, security, and accuracy of student, faculty, and administrative data.
- Customize and configure modules to align with campus needs and best practices.
- Provide ongoing technical support and training to faculty, staff, and other users.
- Troubleshoot system issues and coordinate with Blackbaud support for timely resolution.
- Stay updated on Blackbaud’s latest features, updates, and best practices to ensure the system remains current and efficient.
- Assist in data migrations, integrations, and third-party software connections.
- Maintain documentation on system processes, configurations, and training materials.
Knowledge, Skills and Abilities
- Bachelor's degree in Information Systems, Education Technology, Business Administration, or a related field (or equivalent experience).
- 3+ years of experience working with Blackbaud’s Education Management System, including SIS and LMS.
- Strong understanding of data management, reporting, and analytics.
- Experience with user training, technical support, and process documentation.
- Familiarity with integrations between Blackbaud and other school software (e.g., financial systems, HR, etc.).
- Ability to troubleshoot system issues and implement effective solutions.
- Strong communication and collaboration skills with technical and non-technical stakeholders.
- Experience working in an educational institution or nonprofit setting is a plus.
- Blackbaud certification or training is highly desirable.
#LI-TR1
Background Requirements:
- Requires a background check upon offer
- Requires a drug test upon offer
Benefits:
As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.
- Comprehensive Medical, Dental and Vision
- Flexible Spending Account and Health Savings Account options
- 401k with an Employer Match
- Short Term and Long Term Disability
- Group and Supplemental Life & AD&D
- Gym Discount Program
- Pet Insurance
- Wellbeing Program
- and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get to know us better:
www.imgacademy.com
www.imgacademy.com/careers
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
