Learfield Amplify

Learfield Amplify

Senior Account Executive, Service - University of California at Berkeley

Learfield Amplify - Entry Level
Berkeley · CA
Ticket Sales · Client Retention/Customer Service · Ticket Sales Management
$23.50 - $23.50 / hour
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Learfield Amplify is actively seeking a Senior Account Executive – Service. Our highly valued Account Executives are a critical piece of our puzzle! Without their contributions, the property could not deliver on its commitments. The goal is to facilitate the school’s outreach and revenue generation to maximize and help the University grow in attendance and revenue. If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to meet you!

Responsibilities: 

  • Generate revenue through ticket sales, new donor acquisition, customer service, premium seating, hospitality and other revenue generating opportunities

  • Serve as the Team lead for the Service team

  • Lead efforts supporting Suprise and delights for members

  • Co-lead efforts for the Monthly Season Ticket Holder newsletter.

  • Manage a book of accounts for Football and Men’s/Women’s Basketball

  • Build relationships to provide repeat business and excellent customer service

  • Act proactively to create opportunities for new business with existing customers

  • Provide superior customer service to clients throughout the season

  • Miscellaneous duties as assigned by Director

Qualifications: 

  • 1+ years of sales or customer service experience.

  • Experience with ticketing systems and CRM software such as Salesforce a plus

  • 1+ years history of success in ticket sales preferably with a major Division 1 university or professional sports organization

  • Demonstrate a proven track record in sales and building quality relationships

  • Have a friendly and professional telephone manner

  • Strong desire to learn about our business and grow your professional career

  • Effectively express ideas verbally and in writing

  • Independently take action beyond what is called for

  • Be able to generate original and imaginative solutions to business opportunities

  • Demonstrate a positive attitude

  • Maintain a flexible work schedule

Preferred Qualifications:

  • Bachelor’s Degree or equivalent work experience preferred

Pay Transparency

The base pay for this position is $23.50 per hour. Please note that the pay provided is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience as well as geographic location.

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.