Learfield Amplify is actively seeking a CRM Coordinator to work for Virginia Tech's ticket sales team alongside the Data Analyst in Blacksburg, VA. Our highly valued CRM Coordinator is a critical piece of our puzzle; without their contributions, the property could not deliver on its commitments – including facilitating the school’s outreach while maximizing revenue generation for the University. Specifically, the CRM Coordinator will work with a vast array of data including, but not limited to, Donation transactions, Ticketing transactions, Scan Rates, and Consumer Profiles – including a state-of-the-art Fanbase platform for advanced fan insights. If you enjoy working in a fast-paced, dynamic team environment, we want to meet you!

Responsibilities:

Helping to manage the Salesforce CRM platform used by VT Athletics which includes assisting with the day-to-day management of data cleansing, data entry accuracy, validation, and data integrity.
Assisting with lead generation and routing prospective leads for campaigns to the appropriate team members.
Co-creating VT’s custom dashboards and reports to highlight VT’s customer demographics and transactions.
Generating additional lists, segments, and reports as needed to assist in managing the data warehouse – a platform to store and model data so that it can bidirectionally flow to other platforms in a clean manner.
Strategizing and providing support for data initiatives and projects to meet the needs of VT Athletics.
Working through data analysis alongside the analyst at VT.
Will be directly involved in deciding consumer marketing strategy.
Will directly assist in leveraging automation capabilities between marketing software and CRM software.
Complete additional projects as needed.

Qualifications:

Proven track record in CRM software and/or data analysis.
Strong analytical and problem-solving skills with superior attention to detail.
Highly organized, detail oriented, quick learner, strong writing, and communication skills.
Ability to work in a fast-paced environment, meet deadlines, handle multiple projects simultaneously, and implement last-minute changes as needed.
Ability to professionally communicate and interact with all levels of management.
Independently take action beyond what is called for.
Be able to generate original and imaginative solutions to business opportunities.
Strong desire to learn about our business and grow your professional career.
Demonstrate a positive attitude.
Demonstrate the ability to be kind, caring, and compassionate.
History of success preferably with a major Division 1 university or professional sports.
The ability to take on miscellaneous duties as assigned.
Bachelor’s Degree or equivalent work experience preffered

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.