The University of Cincinnati (UC), Department of Athletics seeks applications for an Athletic Intern, Ticket Sales to work in the Athletic Ticket Office. This is a term-limited, 12-month position eligible for a 12-month extension (2 years maximum) based on performance and evaluation. The position will report currently to the Deputy AD/Chief Revenue Officer.
This is an entry-level position for an individual interested in a career in ticket sales. Upon the conclusion of the term, you will have equipped yourself with the foundational knowledge, skills, networking and support necessary to pursue a full-time position.
This is a 40 hours per week position (not benefit eligible), paid at an hourly rate. Some overtime may be needed. Evening and weekend hours may be required.
Duties include but are not limited to:
- Conduct outreach (calls/emails) to organizations, local businesses, and fans regarding ticket packages and hospitality (season tickets, mini plans, group, and premium).
- Enter and track customer data in CRM system.
- Manage the inbound line, providing customer service to fans, season ticket members, and donors.
- Focus on theme day sales (group sales) via community outreach.
- Assist Account Executives with any game day sales & services initiatives as needed.
- Perform miscellaneous duties as assigned for a specified division or program of the Athletics Department.
Required Education
Bachelor’s degree required. Skill in the use of personal computer and related software
applications. Desire to pursue a career within intercollegiate athletics. Ability to communicate
effectively, both orally and in writing. Ability to use independent judgement and to manage and
impart information. Must maintain NCAA compliance while in this role
Additional Qualifications Considered
- Work some evening and weekend hours.
- Handle a fast-pace work environment focused on world-class customer service.
- Maintain high-level organization aimed to maximize sales day.
- Make phone calls to customers and potential clients.
Application Process
Interested and qualified applicants must apply online and include a cover letter of interest and a current CV/Resume. All certifications and other documentation can be uploaded using the Additional Documents section in the application.
Apply at: https://jobs.uc.edu/job-invite/98566/
The University of Cincinnati is an Equal Opportunity Employer.
