Syracuse University
Premium Sales Manager
Legends - Manager
Syracuse · NY
Ticket Sales · Premium/Suite Sales · Premium/Suite Service
0
4
hours ago
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
VENUE/PROPERTY INFO
Syracuse Athletics and Legends are engaged in a 10-year partnership that will integrate data and analytics, marketing, ’Cuse Athletics Fund annual giving, premium seating, and general ticket sales initiatives into a single revenue-driven approach. Legends will manage all aspects of the ’Cuse Athletics Fund annual fundraising program. Legends’ unique fundraising platform, an essential service embraced by higher education, identifies effective fan and donor engagement strategies to amplify philanthropic giving and other opportunities. The partnership will also ensure that the Orange build upon their legacy of supporting student-athletes in the classroom and on the playing fields. Legends will also team with Syracuse University’s Falk College of Sport to provide education, mentorship, and career opportunities to students.
THE ROLE
As a member of the Syracuse Athletics team, the Premium Sales Manager, is primarily responsible for driving revenue and hitting sales goals around season, group, corporate hospitality and premium seating packages for the Syracuse football, men’s basketball, and women’s basketball programs. We are seeking an experienced team member with a positive, results-oriented approach to sales and VIP experiences, who can communicate clearly across all platforms and work diligently to identify and convert new ticket members. The Premium Sales Executive will work under the guidance of the Director, Sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- The candidate will be responsible for offering a full menu of club, corporate box, premium seat packages as well as VIP experiences for Syracuse football, men’s basketball and women’s basketball.
- Reach and exceed individual and team sales revenue goals.
- Execute outbound sales calls on all potential customers through prospecting, cold calling, and referrals from current customers. The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals.
- Identify and manage a portfolio of premium season ticket members, alumni and fans with specific affiliation to Syracuse athletics.
- Using primarily online digital strategies, in addition to phone and in-person outreach, you will cultivate our client relationships with Syracuse Athletics.
- Set and conduct in stadium, arena and out of the office sales appointments.
- Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
- Assist with managing and stewarding existing season ticket members.
- Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media.
- Work in conjunction with Syracuse’s ticketing staff to promote and generate sales on all events while providing a great fan experience.
- Must be willing to work non-traditional hours, weekends, events and game days (including Holidays).
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor’s Degree
- 3+ years of prior sales experience is preferred
- Prior experience selling six and seven figure deals in the professional or collegiate sports and entertainment industry is preferred.
- Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization
- Proficient in software programs including Salesforce CRM and Archtics
- Effectively communicate with donors and C-level clients
- Resourceful, innovative and forward thinking
EDUCATION AND/OR EXPERIENCE
- Bachelor’s degree or equivalent.
- Minimum 3 years’ experience in sales or sports industry experience
SKILLS AND ABILITIES
- Ability to handle heavy volume of outbound and inbound phone calls and emails
- Ability to generate new business from companies and individuals not currently supporting Syracuse Athletics.
- Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
- Strong time management and organizational skills with attention to detail
- Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
- Excellent interpersonal verbal and written communication skills a must
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously while remaining organized, efficient and calm under pressure
- Ability to prioritize and meet competing deadlines independently
- Proven ability to work collaboratively in a team-oriented environment
COMPENSATION
Competitive hourly pay plus bonus potential, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site – Syracuse, NY
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Job Questions:
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