Position Summary:
This position is responsible for performing one or more disciplines within the Connecticut Sun organization: Marketing & Promotions, Public & Community Relations, Video & Graphic Design, and Ticket Sales & Service.

Primary Duties and Responsibilities: includes but not limited to:
Marketing and Promotions:

Serves as an ambassador for the Connecticut Sun at home games and outside events
Assists with contests and promotions at home games
Interacts with current and potential fans and provides information on ticket opportunities
Assists in the development of marketing strategy to elevate the Sun brand identity

Public and Community Relations:

Assists with compiling statistical packets, handling credential requests and supplying content for the website and social media channels
Accompanies players and staff to community appearances
Assists Public Relations and Community Relations staff as needed

Video and Graphic Design:

Creates digital content including highlights, features and other content for in-game elements and social media channels
Assists in the design of team collateral materials as well as web and social graphics

Ticket Sales & Service:

Supports the Ticket Sales & Service team with outbound calls and emails
Generates new leads for the Ticket Sales team
Assists in the creation of new Season Ticket Membership, Group Ticket, and Individual Ticket promotions & packages
Provides professional customer service to fans on game days and at events

Secondary Duties and Responsibilities:

Job shadows other areas of the department during downtime
Participates in team meetings and provides feedback
Responds to staff and manager inquiries in a timely manner

Minimum Education and Qualifications:

High School Diploma or equivalent
Enrollment in or a recent graduate of an accredited college or university and majoring or minoring in a department related field
Excellent communication skills, is enthusiastic, detailed oriented and able to multi-task
Knowledge of Microsoft Office Suite

Competencies: Incumbent will master the following competencies while in this position:

Provides superb customer service
Good organizational skills

Training Requirements:

Varies depending on job assignment

Physical Demands and Work Environment:

May be working in an office work environment
May be required to sit in front of a computer screen for extended periods of time
May be required to work on the casino floor with smoke, loud noises and low lighting
May be required to lift up to 50 lbs.
May be required to stand or walk for extended periods of time
Must be able to work various shifts and flexible hours

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.