Job Summary:

The Stockton Kings are seeking a Director, Sales & Service to lead our revenue generation and client relationship efforts across ticketing, partnerships, and group sales. This key leadership role is responsible for driving sales strategy, developing high-performing teams, and fostering meaningful, long-term relationships with our fans, partners, and community.

Reporting to senior leadership, the Director will champion a culture of excellence rooted in our organizational values—Proud, Family, Progress, and Belief—while delivering exceptional experiences that align with The Kings Way: valuing the customer experience above all, obsessing over the details, and striving to be best in class.

Key Responsibilities

Manage and mentor the Sales and Service teams across season ticket, partial plan, corporate partnership, and group sales to meet and exceed individual and team revenue goals.
Develop and implement comprehensive sales and retention strategies designed to maximize new business, renewals, and upsell opportunities.
Partner closely with Ticket Sales, Marketing, Business Intelligence, Partnerships, Arena Operations, and Legends Hospitality to streamline processes and enhance the overall fan and partner experience.
Work with the Business Intelligence team to analyze performance trends and develop strategic pricing recommendations for ticketing products.
Evolve and grow the Season Ticket Member program through new benefits, engagement touchpoints, and creative initiatives that deliver additional value to members.
Design and oversee high-impact sales and service campaigns, events, and communications that strengthen relationships and drive awareness.
Leverage networking opportunities, community events, and corporate relationships to expand the Stockton Kings’ reach and influence.
Set clear goals, measure success, and consistently identify opportunities for professional development and operational efficiency within the team.

What We’re Looking For

Bachelor’s degree in Sports Management, Business Administration, Communications, or related field.
5+ years of experience in sports sales or related industries.
Proven experience leading or mentoring peers in a sales environment, fostering growth and performance.
Demonstrated success in sports ticket sales with a track record of exceeding goals.
Strong leadership presence with the ability to inspire, coach, and develop others.
Passion for innovation and comfort with emerging sales technologies and tools.
Excellent communication, organizational, and problem-solving skills.
Exceptional customer service acumen.

Compensation & Perks

Base Salary: $70,000 - $80,000
Eligible for Team Bonus Pool & Commission
Comprehensive Medical, Dental, and Vision for employees and dependents
Self-Directed Time Off + 11 Paid Holidays + Summer Fridays
Employer 401(k) match
Cell Phone Stipend, Stockton Kings home game tickets, team store discounts, and more.