Sacramento Kings

Sacramento Kings

Sales Operations Assistant (Game Day Staff)

Sacramento Kings - Part Time
Sacramento · CA
Client Retention/Customer Service · Ticket Sales · Ticket Sales Management
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Title: Sales Operations Assistant 
Department: Ticket Services
Reports To: Sr. Manager, Hospitality and Experiences
FLSA Status: Part-Time, Non-Exempt

Job Summary: Join the exciting world of NBA basketball as a Sales Operations Assistant for the Sacramento Kings! This dynamic role supports the Sales Operations and Events team in delivering exceptional fan experiences during home games at the Golden 1 Center.

Key Responsibilities:

Fan Experience Management:

  • Coordinate and execute fan engagement activities, including pregame events and in-seat deliveries

  • Manage promotional pack redemptions and membership fulfillment

  • Assist with large group activities and special events

Operational Support:

  • Perform crucial logistical duties for promotions and campaigns

  • Assemble prize packs and manage gift redemptions

  • Assist with database marketing and management tasks

Team Collaboration:

  • Work closely with the Sales Operations and Events team to ensure smooth game-day operations

  • Provide general office support as needed

  • Contribute to post-game analysis and improvement initiatives

Qualifications:

  • Proven customer service experience with a track record of exceeding expectations

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

  • Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment

  • Excellent written and verbal communication abilities

  • Friendly, professional demeanor with a positive, team-oriented attitude

  • Self-motivated with a passion for sports and entertainment

Requirements:

  • Availability to work Kings home games (minimum of 30+ games per season)

  • Flexible schedule including nights and weekends

  • Start time of 4:00 PM on game days

Compensation:

  • $16.50

Join our team and be part of creating unforgettable experiences for Sacramento Kings fans!