Job Summary:
Player 15 Group includes several companies and many collaborative departments that support the Phoenix Suns, Phoenix Mercury, and Footprint Center. Would you like to win championships and create sustained success? Player 15 Group is looking for individuals who are committed to pursuing excellence, win championships, create sustained success and desire to play a role in creating memorable experiences.
We are seeking an experienced and highly motivated Account Manager, Membership Service to focus on engaging, servicing, and renewing Phoenix Suns Season Ticket Members. In addition to servicing accounts throughout the year, this person will also prioritize upselling to current clients, obtaining referrals, and seeking new business opportunities.
What You Will Do:
- Build and nurture relationships with season ticket members and prospects through creative means, including but not limited to networking events, speaking engagements, one-on-one dinners/lunches, prospect sampling at games, seat visits at games, and outside meetings.
- Maintain activity levels (calls and appointments), meet appointment goals, and achieve new business sales targets.
- Service current season ticket members, set and conduct out-of-office sales/service appointments throughout the Phoenix area and in-arena, and deliver sales presentations in a face-to-face format.
- Maintain an optimistic, team-first attitude, along with the competitive drive to be the best.
- Demonstrate excellent written and verbal communication skills for effective face-to-face presentations.
- Be willing to work non-traditional hours, including weekends and game days.
- Maintain regular and reliable attendance.
What We Need From Our Account Manager, Membership Service:
- Must possess an optimistic team-first attitude and a competitive desire
- Proven ability to work effectively in a team-oriented environment
- Professional verbal and written communication skills
- Proficiency in Microsoft Office, with a focus on Word, Excel, and PowerPoint
- Previous experience with Microsoft Dynamics CRM is a plus
Experience/ Education Requirements:
- Bachelor’s degree
- 1-2 years working in a sales and/or service role preferred
What You Can Expect:
The work environment characteristics described here are representative of those that must be met by a teammate to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to transit throughout the arena for long periods of time.
- This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
- S-Sedentary Work – Exerting up to 10 pounds of force occasionally.
- Must be able to carry on a conversation both on the phone and in-person.
- Ability to Read, Write & Speak in English
- Wide range of full-time benefit options including
- Medical, Dental and Vision coverages
- Life and Disability options
- Vacation, sick and holiday leave programs
- In-arena work requirements with the potential of hybrid schedules based on each role and department.
- Perks:
- Discounts at Fanatics Team Shop
- Tickets available for Phoenix Suns and Phoenix Mercury games
- Visit our Culture page to learn more about our culture and work environment
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For questions about this career opportunity, please contact the People & Culture Recruiting team at [email protected] 
