Senior Manager of New Business Development
Dallas Wings - Manager
Arlington · TX
Ticket Sales · Business Development · Ticket Sales Management
1
2
hours ago
The Senior Manager of New Business Development will lead, develop, and motivate a team of Account Executives focused on new business acquisition across full season memberships, half-season plans, mini plans, and club seating products. This individual will play a key leadership role in creating and executing sales strategies, sales campaigns, and packaging recommendations, and prospecting initiatives designed to maximize revenue and support long-term fan growth.
In addition to managing a team, the Senior Manager will maintain an individual revenue goal with a primary focus on B2B sales and club seating. The ideal candidate is a proven sales leader who excels at developing talent, driving accountability, and building relationships with corporate decision-makers throughout the Dallas-Fort Worth Metroplex.
Primary Duties / Responsibilities:
- Lead, manage, and develop a team of Account Executives focused on new business revenue generation *
- Recruit, hire, train, and mentor top sales talent while fostering a high-performance, results-oriented sales culture *
- Develop and execute strategic sales plans for full season memberships, half-season plans, mini plans, and premium seating products *
- Create and implement outbound sales campaigns, prospecting initiatives, and lead generation strategies to maximize new business revenue *
- Establish performance benchmarks, sales goals, and accountability measures for the New Business Development team *
- Monitor team pipelines, sales activity, appointment generation, forecasting, and overall performance against revenue targets *
- Analyze sales trends, customer behavior, and market opportunities to identify new revenue streams and growth strategies *
- Collaborate with Chief Ticketing Officer, Marketing, Ticket Operations, and Partnerships, teams to develop integrated sales campaigns and promotional initiatives *
- Work with Chief Ticketing Officer on the creation and implantation of department wide sales contests to motivate and engage entire Ticketing Department *
- Serve as a department leader in developing best practices for prospecting, pipeline management, presentations, and closing techniques *
- Maintain an individual sales goal focused on generating revenue through B2B relationships, club seating, premium hospitality, and corporate entertainment programs *
- Prospect, cultivate, and close new corporate accounts through networking, referrals, appointments, and face-to-face meetings *
- Lead by example through personal sales production and consistent execution of sales best practices *
- Attend Dallas Wings home games, networking events, and community functions to support sales initiatives and relationship development *
- Other duties may be assigned
Game Day Duties/Responsibilities:
- Oversee sales tables and assist in managing fan experiences
- Providing customer service to clients, members and fans
- Prolonged standing, walking, and extended work hours.
- Must be available to attend all home games for Dallas Wings, as well as attend most community events. Games & events may take place on nights, weekends, and/or holidays.
Reporting Relationships:
This position reports to: Chief Ticketing Officer
Do Other Positions Report to This Position? __No _X_ Yes
If so, what titles report to this position and how many of each?
- SR AE, New Business
- AE, New Business
Job Requirements:
- Formal Education: Bachelor's degree from a four-year college or university, and/or equivalent combination of education and experience
- Relevant Work Experience:
- Minimum of 4 years of professional experience in ticket sales, business development, sports sales, or related revenue-generating roles
- Minimum 1 year of sales leadership or management experience preferred
- Proven track record of exceeding individual and team revenue goals
- Experience selling season ticket memberships, premium seating, hospitality products, or corporate entertainment packages preferred
- Experience with Salesforce or similar CRM platform preferred
- Professional sports or entertainment industry experience preferred
- Work Location & Hours: Work is performed in the community, office and/or at one of the arenas as determined necessary by the Company. Must be available to attend all home games for Dallas Wings, as well as attend company events. Games & events may take place on nights, weekends, and/or holidays.
Ideal Candidate Attributes/Competencies:
- A passion sports, entertainment, and the continued growth of women's professional sports.
- Demonstrated ability to lead, motivate, and develop high-performing sales professionals.
- Strong strategic thinking and analytical skills with the ability to translate insights into revenue-generating initiatives.
- Proven success in B2B sales and relationship management.
- Excellent communication, presentation, negotiation, and closing skills.
- Results oriented mindset
- Excellent Written & Verbal Communication required, including the ability to adjust communication style to audience style to ensure effective dialog.
- Excellent organizational skills & attention to detail.
- Excellent time management skills with proven ability to meet deadlines.
- Ability to act with integrity, professionalism, and confidentiality
- Ability to adapt in a fast paced, ever-changing environment
- Ability to represent the organization as a brand ambassador.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at a time.
- Prolonged periods of standing and walking
- Hearing, seeing, reading, writing, concentration, comprehension, and talking with clear speech.
- Planning, organizing, interpreting data, making decisions, problem-solving, and composure under deadlines/stress.
*Indicates essential functions of job
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.