Account Executive, Group and Premium Hospitality
Location: Atlanta, GA
Reports to: Senior Manager, Ticket Sales
Status: Full-time
About the Atlanta Dream
The Atlanta Dream is a professional Women’s Basketball Team based in Atlanta Georgia and is a place where our team, our fans and our great city come together to represent the community we seek to serve. With new ownership and new leadership in 2021, the organization has made a commitment to and is investing in building the best place to work and play sports. We celebrate diversity, represent Atlanta, reward innovation and imagination and aim to empower women both on and off the court.
Position Overview
The Atlanta Dream is seeking a competitive, collaborative, and highly motivated Account Executive to join our Ticket Sales team. This role is responsible for maximizing ticket revenue through the sale of Full, Half, and Partial Season Memberships, with a strong emphasis on Group Tickets and Premium Seating/Corporate Hospitality. Revenue goals will be established and reviewed regularly with the Sr. Manager, Ticket Sales.
This position offers an outstanding opportunity to advance your sales career in the sports industry within an organization committed to professional growth and development.
The ideal candidate thrives in a high energy, fast paced environment and excels in outbound sales, prospecting, and networking with key business influencers across the Atlanta Metro area. Revenue will be generated through outbound and inbound phone calls, text messaging, email outreach, and face to face meetings. The successful candidate will be an outgoing self starter with exceptional communication skills, strong attention to detail, and a deep sense of pride in their work. A relentless drive to be the best—individually and as part of a team—is essential.
Key Responsibilities
• Generate ticket revenue through all sales channels, including face to face appointments, cold calls, arena tours, prospecting, and networking
• Sell full and half season memberships, partial plans, group outings, and premium seating inventory
• Meet or exceed established annual sales goals
• Proactively identify and pursue new leads through referrals, networking, and business outreach
• Invite and host qualified prospects at scheduled sales events
• Attend community networking events to cultivate new business opportunities
• Maintain accurate, detailed records of all clients and prospects in the CRM system
• Engage consistently with prospective buyers, asking targeted questions to enhance CRM effectiveness and improve conversion rates
• Deliver exceptional customer service to both prospects and existing clients
• Build and maintain a strong, proactive sales pipeline
• Participate actively in community events to expand your network and sales funnel
• Manage and grow relationships with assigned accounts to exceed sales goals; conduct a high volume of new business meetings and outreach daily
• Plan, develop, and execute strategic group sales promotions and theme nights, including unique offers and targeted campaigns for niche groups or communities
• Fulfill “game day” responsibilities, including entertaining clients and prospects, staffing ticket sales tables, and executing Fan Experience Packages
• Provide timely sales reports and contact updates during daily and weekly Goal Setting Meetings
Knowledge, Skills, and Abilities
• Highly competitive with a strong desire to excel
• Collaborative team player
• Creative thinker with the ability to develop innovative solutions
• Experience in Group Ticket Sales preferred
• Highly organized, resourceful, detail oriented, and quick to learn, with strong time management skills
• Exceptional relationship building and customer service abilities
• Strong professional communication skills with the ability to interact effectively at all levels of management
• Passion for promoting and advancing women’s sports
• In depth knowledge of basketball is a plus
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
