Job Title: Sales Associate (Inside Sales Representative)
Class: Full-Time; Hourly
Timeline: 12-month Contract with Promotional Opportunities
Reports to: Manager, Sales Development
Location: Milwaukee, WI - Onsite
The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.
What We Offer:
- Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
- 8 weeks of paid time off for parents to welcome newborns, adopted and foster children
- Unlimited PTO
- Employee Resource Groups
- Professional Development offered through our internal learning & development program, Antler Academy
- Milwaukee Bucks and NBA League Discounts
- Qualified Parking and Phone Allowance
Description
We are searching for driven, positive, passionate, and highly energetic recent, or upcoming college graduates, to join our historical and evolving brand. With a proven track record of industry success among our current ticket sales and service leadership team, the role of the Sales Associate will benefit from an in-depth, 12-month, training and professional development program with promotional opportunities into a full-time sales position.
The ideal candidate will be an upcoming Fall 2025, or a recent college graduate looking to break into an entry-level sports sales role. The candidate should have a strong interest in the revenue generating side of the business with a desire to grow into a permanent sales position. This role will report directly to the Manager, Sales Development and is a 12-month sales program generating revenue across all platforms (basketball memberships, basketball + event memberships) for the Milwaukee Bucks and Fiserv Forum organization.
Responsibilities
- Meet or exceed 100 outbound sales calls per day through assigned leads and campaigns, subject to change
- Conduct in-arena appointments, virtual appointments, and tours of Fiserv Forum to assist in closing new business and developing new relationships by setting and completing two face to face, or virtual, appointments per week, or 8 per month, with new prospects
- Responsible for selling a full menu of ticket products for the Milwaukee Bucks, including, but not limited to full and partial season ticket packages, group tickets, and hospitality packages
- Additional opportunities to sell premium and group packages for concert/events at Fiserv Forum
- Meet or exceed weekly and monthly sales goals & hustle metrics
- Maintain organized & detailed records of all-season ticket customers and prospects within our CRM system
- Game night and weekend duties as assigned (visit clients, works sales table, etc.)
- Ability to work non-traditional work hours including weekends, after hours on weekdays, and all Holidays when needed and scheduled
- Assist with select-a-seat events & other sales prospecting events
- Assist with customer service efforts
- Attend and actively participate in weekly and monthly training and role-playing development with Sales Development Manager and entire sales and service team
- Provide excellent customer service and positively reflect the Milwaukee Bucks and Fiserv Forum brand
- Perform all other duties assigned by Management
Qualifications
- Bachelor’s degree, or equivalent, from an accredited college or university in Business, Sports Management, Marketing, Communications or related field(s)
- Ability & willingness to work in a non-traditional work environment with dynamic hours: nights, holidays, weekends, all basketball games + Fiserv Forum Events/Concerts
- Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
- Excellent communication and presentation skills, both written and oral
- Extremely coachable and eager to learn every day
- Highly motivated individual with a strong desire to build a career in the sports sales business
- Ability to maintain confidentiality, listens to others, and willingness to try new ideas
- Presents self in professional manner always representing the Milwaukee Bucks organization
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
