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Cavaliers Holdings LLC is committed to delivering epic experiences for our fans, team members, community, and the world. Fueled by a diverse, equitable and inclusive culture, we strive to recruit individuals that will be enthusiastic and purposeful in carrying out our vision as Transformative Leaders in Sports and Entertainment. If you are ready to work in the fast-paced and high-energy setting of the Cavs, Monsters, Charge, Legion and Rocket Arena— then we want to talk to YOU!
JOB SUMMARY:
Rocket Arena is seeking energetic and professional Hosts/Hostesses for our newest VIP Club, open exclusively during Cleveland Cavaliers home games for the 2025-26 NBA season. This part-time role offers a unique opportunity to deliver exceptional service and create memorable experiences for high-profile guests in a premier sports hospitality setting.
** This is a part time, hourly position. Local candidates only. Non-local candidates will not be considered.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Greet VIP guests with warmth and professionalism upon arrival; check credentials, provide wristbands/passes when required and assist with coat check.
- Escort guests to the club area and offer an immediate overview of club amenities.
- Coordinate with other staff members of the club to ensure smooth and timely service for all guests.
- Manage guest lists and assist with guest flow to minimize wait times and maintain club exclusivity.
- Uphold privacy and security standards, respecting the unique needs of VIP clientele.
- Reflect and reinforce Rocket Arena’s commitment to elite guest service, professionalism, and world-class hospitality.
REQUIRED QUALIFICATIONS:
- Must be 18+ years old.
- Must have reliable availability for Cavs home games, including evenings, weekends, and playoffs during the 2025-26 season.
- Must be available for entire season Oct 2025 – June 2026. Will work MOST home Cavs games.
- Must be available for shifts starting around 4:00pm Mon-Fri, and open availability on weekends.
- Previous experience in hospitality, customer service, clubs/lounges, or premium events preferred.
- Outgoing personality with excellent communication and interpersonal skills.
- Professional appearance and demeanor suitable for a high-profile VIP environment.
- Ability to remain calm and positive in fast-paced live event settings.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
