Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Sirens, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

Rocket Arena is seeking energetic and professional Hosts/Hostesses for our newest VIP Club, open exclusively during Cleveland Cavaliers home games for the 2026-27 NBA season. This part-time role offers a unique opportunity to deliver exceptional service and create memorable experiences for high-profile guests in a premier sports hospitality setting.

** This is a part time, hourly position. Local candidates only. Non-local candidates will not be considered.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Greet VIP guests with warmth and professionalism upon arrival; check credentials, provide wristbands/passes when required and assist with coat check.
• Escort guests to the club area and offer an immediate overview of club amenities.
• Coordinate with other staff members of the club to ensure smooth and timely service for all guests.
• Manage guest lists and assist with guest flow to minimize wait times and maintain club exclusivity.
• Uphold privacy and security standards, respecting the unique needs of VIP clientele.
• Reflect and reinforce Rocket Arena’s commitment to elite guest service, professionalism, and world-class hospitality.

REQUIRED QUALIFICATIONS:

• Must be 18+ years old.
• Must have reliable availability for Cavs home games, including evenings, weekends, and playoffs during the 2026-27 season.
• Must be available for entire season Oct 2026 – June 2027. Will work MOST home Cavs games.
• Must be available for shifts starting around 4:00pm Mon-Fri, and open availability on weekends.
• Previous experience in hospitality, customer service, clubs/lounges, or premium events.
• Outgoing personality with excellent communication and interpersonal skills.
• Professional appearance and demeanor suitable for a high-profile VIP environment.
• Ability to remain calm and positive in fast-paced live event settings.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!