Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

The 'Manager, Global Partnership Marketing' is responsible for stewarding and growing an assigned portfolio of Cleveland Cavaliers, Monsters, and Charge corporate partnerships. This individual is the primary driver for partnership success acting as the day-to-day steward responsible for planning, activating, and measuring partner programs. The Manager will work cross-functionally to align strategy, digital, content, and community platforms with partner objectives, deepening commitments and identifying upsell and category-expansion opportunities. This role requires a strong understanding of the levers and opportunities within a client's business and the ability to align them with the Cavaliers' growing global ecosystem of properties and portfolio capabilities.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage, renew, and grow an assigned portfolio of global and marquee corporate partnership accounts, serving as the primary point of contact for day-to-day account stewardship.
• Ensure contract fulfillment and compliance across all assigned partnership accounts, tracking deliverables and budget against agreed terms.
• Collaborate cross-functionally with marketing, content, digital, community relations, and business intelligence teams to deliver integrated partnership platforms.
• Lead proactive communication, planning, feedback, and strategic recommendations to client stakeholders, including senior and C-level contacts.
• Demonstrate expertise in planning, activating, and measuring partnership programs and campaigns across digital platforms and in-market activations.
• Deliver consistent recaps, measurement reports, and reinforcement of results aligned to partnership goals, ROI, and ROO evaluation, utilizing Salesforce, DigiDeck, SponsorUnited, and other partnership technology platforms.
• Identify and cultivate upsell and category-expansion opportunities to meet and exceed assigned revenue growth goals.
• Create proposals, partnership briefs, activation plans, and presentations aligned to department guidelines and brand standards, leveraging DigiDeck for dynamic, data-driven client presentations.
• Maintain all client records, contact information, and activity tracking within Salesforce CRM on a consistent basis.
• Leverage SponsorUnited and other market intelligence tools to benchmark partner spend, identify competitive trends, and inform upsell strategy and category management.
• Develop a strong understanding of each partner's business, industry, competitive landscape, and global growth objectives to inform strategic recommendations.
• Attend and support partnership execution at home games and events, including hosting partners and managing on-site activation.
• Stay current on global sports sponsorship trends, competitor activity, and partner industry news, sharing relevant insights with the team.
• Perform other duties as assigned.

Expectations

• Consistent attendance at team and company events, along with Cavaliers, Monsters, and Charge home game events.
• Proactive communication with client stakeholders, prioritizing live interaction (meetings, calls, in-person touchpoints) over email.
• Professional attire and demeanor at all times.
• Efficient time management and respect for team processes and colleague contributions.

REQUIRED QUALIFICATIONS:

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 3-4 years of related experience managing corporate partnerships, sponsorships, or client-facing accounts, ideally within sports, entertainment, or a global brand/agency environment.
• Demonstrated experience managing six and seven-figure partnership accounts and driving measurable revenue growth through upsells and renewals.
• Experience or strong familiarity with global/international partnership activation and cross-market brand strategy is highly preferred.
• Proven ability to lead client relationships independently, including negotiation, strategic planning, and executive-level communication.
• Proficient in Microsoft Office (Excel, PowerPoint, Word) and partnership management technology, including Salesforce, DigiDeck, SponsorUnited, and other measurement/CRM platforms.
• Excellent written and verbal communication skills with confidence presenting to senior client and internal stakeholders.
• Strong project management skills with the ability to manage multiple high-priority accounts and competing deadlines simultaneously.
• Availability and willingness to work extended hours, including nights, weekends, and event-based schedules as needed.

COMPENSATION:

• Base Salary + annual bonus + commission.
• Comprehensive Medical, Dental and Vision benefits for employees and dependents.
• Complimentary downtown/onsite parking at arena.
• Vacation (PTO) and Holiday pay.
• Cavs, Monsters and Charge home tickets, Cavs team shop discount, and much more!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!