Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

The Coordinator, Retail Marketing plays a key role in aligning marketing, retail, and memorabilia initiatives by leading influencer collaborations, developing retail-driven social campaigns, and managing authentication for game-used and team-issued items. This position combines digital strategy, content execution, event support, and storytelling to enhance fan connection, maximize retail performance, and strengthen brand equity.

 ESSENTIAL DUTIES & RESPONSIBILITIES:

• Coordinate influencer marketing initiatives, including identifying creators, coordinating partnerships, negotiating deliverables, tracking campaign performance, and ensuring alignment with organizational brand standards.

• Execute retail social media marketing efforts across team and retail channels to promote merchandise launches, exclusive collections, game-day activations, and seasonal campaigns.
• Collaborate with NBA league partners and internal departments to ensure campaigns align with league-wide initiatives, guidelines, and content calendars.
• Assist with the on-site authentication process for game-worn and game-used memorabilia, including chain-of-custody tracking, inventory organization, and day of coordination.
• Provide operational support for game-day and event activations by coordinating influencer appearances, merchandise launches, in-arena promotions, and partner integrations to enhance the fan experience.
• Track and compile social media performance, campaign engagement, and retail revenue data to inform reporting and optimize future marketing strategies.
• Ensure consistency in brand voice, visual identity, and messaging across all retail marketing and influencer campaigns.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Marketing, Sports Management, Business, Communications, or a related field, or equivalent experience.
• 1-3 years of experience in sports marketing, retail marketing, social media, or influencer marketing preferred.
• Understanding of influencer marketing, including creator outreach, partnership coordination, and campaign execution.
• Strong understanding of retail marketing principles, including product launches, merchandising strategies, and e-commerce integration.
• Experience working in fast-paced, live event or game-day environments.
• Excellent written and verbal communication skills, with the ability to collaborate across internal teams and external partners
• Availability to work evenings, weekends, holidays and other non-traditional hours based event needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!