Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire and uplift - then we want to hear from you.

JOB SUMMARY:

You want to break into the sports industry, and you’re ready to put in the work to get there. Rock Entertainment Group (REG) is looking for coachable, dedicated team members who listen well, communicate clearly, and are excited to learn the art of sales.

As part of our entry-level sales program, The Foundation, you’ll get hands-on training, mentorship, and real experience selling tickets across the Rock Entertainment Group portfolio, including the Cleveland Charge, Cleveland Monsters, and REG Franchise Ticket Sales Teams (REG Franchise Properties). You’ll build the skills to compete for full-time roles in senior ticket sales, service and retention, or group sales within the organization, based on your performance.

This is an entry-level, temporary position running from summer 2026 through May 2027. The role includes a mix of standard office hours and event days, and you will work nights, weekends, and occasional holidays as part of the live sports environment.

DUTIES & RESPONSIBILITIES:

Sales & Revenue Generation

• Generate ticket revenue through daily sales activities using both existing relationships and new business development, with a primary focus on the Cleveland Monsters, Cleveland Charge and the broader REG property portfolio.
• Develop and manage a sales pipeline for REG Franchise Properties with a focus on B2B, group, and B2C sales.
• Achieve individual ticket sales goals for the Monsters, Charge, and contribute to overall revenue goals for all REG properties.
• Meet or exceed annual new business goals by using each home game and special event as an opportunity to engage clients, deliver strong customer service, and maximize revenue.
• Generate new business by selling premium products, full and partial plans, group outings, and other ticket packages.
• Meet or exceed established goals set yearly for new business, using each Charge and Monsters home game, as well as special events, as an opportunity to engage clients, deliver exceptional customer service, and maximize revenue opportunities.

Prospecting & Meetings

• Prospect new B2B and group clients daily through cold calling, outreach, and networking.
• Conduct in-person and virtual sales appointments, both in-office and off-site, as well as at prospecting events.
• Entertain and nurture relationships with current and prospective clients through meetings, events, and other touchpoints.

Relationship Management & Service

• Maintain strong relationships with an assigned account base while identifying opportunities to cross-sell and upsell additional products.
• Sell, manage, service, renew, and upsell accounts for the Cleveland Monsters, Cleveland Charge, Lake Erie Crushers, and other REG properties as needed.
• Represent the organization in the community and serve as a visible face of the teams at games and events.
• Remain flexible and organized when selling across multiple teams and new opportunities as they arise.

Relationship Management & Service

• • Maintain strong relationships with an assigned account base while identifying opportunities to cross-sell and upsell additional products.
  • Sell, manage, service, renew, and upsell accounts for the Cleveland Monsters, Cleveland Charge, Lake Erie Crushers, and other REG properties as needed.
  • Represent the organization in the community and serve as a visible face of the teams at games and events.
  • Remain flexible and organized when selling across multiple teams and new opportunities as they arise.

REQUIRED QUALIFICATIONS:

• Associates Degree required, Bachelor's Degree preferred. Preferably in Sports Management/Business, Sales, Marketing or Communication.
• MINIMUM of 6+ months experience in sports, and/or direct sales; sports/event experience is preferred.
• Must have excellent communication skills, a high degree of professionalism, the desire to grow your career in the business of sports, competitive energy, openness to learn, relentless work ethic, the flexibility to adapt to an ever-changing landscape.
• Must have flexible availability including nights, weekends and occasional Holidays. 

COMPENSATION:

• Base Salary: $30,000 + Overtime Pay + Commission.
• Comprehensive Medical, Dental and Vision benefits for employees and dependents.
• Complimentary downtown/onsite parking at arena.
• Vacation (PTO) and Holiday pay.
• Cavs home tickets, Cavs team shop discount, and much more!

ABOUT ROCK ENTERTAINMENT GROUP
Rock Entertainment Group was formed in 2021 as the umbrella entity of sports and entertainment properties with the Dan Gilbert Rock Family of Companies. It includes the NBA Cleveland Cavaliers, AHL Cleveland Monsters, Cleveland’s incoming WNBA team starting in 2028, NBA G League Cleveland Charge and Cavs Legion of the NBA 2K League and Tennis in the Land (Women’s Tennis Association Event). They also operate Rocket Arena, as well as Cleveland Clinic Courts, the Cavs training and development center in nearby Independence, Ohio. As the unified brand platform, Rock Entertainment Group formally links multiple sports, venues, music, and content properties together to better position them collectively for collaboration, growth and new opportunities, while relentlessly creating amazing experiences for fans, teams, partners, stakeholders and thousands of staff members across the full spectrum of properties.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.