JOB SUMMARY:

You're ready to shoot for something BIG in your career, and we've got the playbook to get you there! We believe that our team members are the best in the industry and are always looking for new, game-changing talent to join our team. The Cleveland Monsters and Cleveland Charge seek coachable, dedicated individuals who possess superior listening and communication skills, and are eager to learn the art of selling.

As the newest members of our entry-level sales program, 'The Foundation', we will provide you with everything you need to grow a long-lasting career in the sports industry. This program will prepare you with the skills to take your next step into our senior level ticket sales, service and retention, and group sales positions with the Cleveland Monsters and the Cleveland Charge. The only thing missing is YOU!

** This is an entry-level, temporary position, beginning in January 2026, generally concluding in December 2026.

** This position requires working nights, weekends and occasional Holidays. 

We provide:

• A competitive bi-weekly salary
• Attractive commissions
• Convenient and free downtown Cleveland parking
• Comprehensive health, dental & vision insurance coverage
• Paid Time Off & Paid Holidays
• A vibrant and professional work atmosphere that fosters personal and professional development

DUTIES & RESPONSIBILITIES:

• The expectations of the Account Executive, Franchise Foundation will be to work special events, a significant portion of Cleveland Charge and Cleveland Monsters home games, as well as normal business hours. The position is based on salary + commission.  This position is a 12-month entry-level position.
• The Account Executive, Franchise Foundation is responsible for revenue generation through daily ticket sales activities utilizing current relationships and new business development efforts. Focusing on both the Cleveland Monsters and Cleveland Charge, as well as the ability to sell through the portfolio of REG properties.
• The Account Executive, Franchise Foundation will develop and manage a sales pipeline for Franchise Properties with a focus on B2B, Groups and B2C selling.
• The goal of the Account Executive, Franchise Foundation is to achieve an overall Ticket Sales individual goal for both Monsters and Charge properties, as well as help the Cleveland Monsters and Cleveland Charge hit overall revenue goals, as well as help other REG Properties help overall revenue goals. The Account Executive, REG Franchise will be provided ample training, company networking opportunities and the necessary tools to be successful in their current role and in their future positions.
• Meet or exceed established goals set yearly for new business.         
• Focus on generating new business for Franchise Properties including, but not limited to, the Cleveland Monsters and Cleveland Charge by selling: Premium Products, Full Event and Partial Event Packages, Group Packages, and other ticket packages that do not fit into the above categories.
• Prospect new business clients (B2B, Groups, etc.).
• Daily responsibilities include cold calling, business prospecting, generating revenue through face-to-face appointments (both in-house and out of the office) and prospect events.
• Maintain strong relationships with REG Franchise account base while leveraging relationships for cross sell and upsell opportunities.
• Represent the entire organization in the community and be the face of the team for our fans for all events.
• Sell, manage, service, renew and upsell accounts including, but not limited to the Cleveland Monsters and Cleveland Charge.
• Keep and maintain an accurate sales pipeline to be reviewed bi-weekly.
• Entertain and nurture relationships with current and prospective clients through the various means available.
• Be flexible and organized in selling Cleveland Monsters, Cleveland Charge and other opportunities as they arise.
• Work hours outside of typical 40-hour week for events including, but not limited to games, prospect events, and community events.
• Other administrative tasks as assigned.

REQUIRED QUALIFICATIONS:

• Associates Degree required, Bachelor's Degree preferred. Preferably in Sports Management/Business, Sales, Marketing or Communication.
• MINIMUM of 6+ months experience in sports, and/or direct sales; sports/event experience is preferred.
• Must have excellent communication skills, a high degree of professionalism, the desire to grow your career in the business of sports, competitive energy, openness to learn, relentless work ethic, the flexibility to adapt to an ever-changing landscape.
• Must have flexible availability including nights, weekends and occasional Holidays. 

ABOUT ROCK ENTERTAINMENT GROUP
Rock Entertainment Group was formed in 2021 as the umbrella entity of sports and entertainment properties with the Dan Gilbert Rock Family of Companies. It includes the NBA Cleveland Cavaliers, AHL Cleveland Monsters, Cleveland’s incoming WNBA team starting in 2028, NBA G League Cleveland Charge and Cavs Legion of the NBA 2K League and Tennis in the Land (Women’s Tennis Association Event). They also operate Rocket Arena, as well as Cleveland Clinic Courts, the Cavs training and development center in nearby Independence, Ohio. As the unified brand platform, Rock Entertainment Group formally links multiple sports, venues, music, and content properties together to better position them collectively for collaboration, growth and new opportunities, while relentlessly creating amazing experiences for fans, teams, partners, stakeholders and thousands of staff members across the full spectrum of properties.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.