Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

The Booking & Events Team Seasonal Assistant is responsible for observing, learning and supporting the day-to-day operation of the Facility Administration Team for the Cleveland Cavaliers, Monsters, and REG (Rock Entertainment Group).  This role involves strategic planning, problem solving, and decision-making to ensure the company's growth and successful completion of venue projects and events. 

We are seeking a motivated and organized individual to join our team to support the planning and execution of arena events including tentpole events, concerts, banquets, NBA & AHL games. This is a hands-on role ideal for someone who thrives in fast-paced environments and is passionate about live entertainment.

*** This is a temporary position from September 2026 - June 2027, that will work onsite at Rocket Arena approx. 40 hours per week. This role has potential to exceed 40hrs some weeks.

*** Local candidates strongly preferred. There is not relocation assistance or temporary housing provided for non-local candidates. 

PAY RATE: $15.00/HR          START DATE: Sept. 21st 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assists the Booking & Events Department with live event operations before, during, and after events.
• Helps coordinate load-in/load-out logistics in collaboration with arena operations and touring crews.
• Confirms event configurations are completed daily for internal and external events
• Prepares and maintains event documentation, including pre- and post-event notes
• Monitors and assists with backstage setup and artist rider fulfillment, including signage, catering coordination, and cleanliness.
• Assists with crowd management, guest flow, and venue policies to ensure a safe and enjoyable environment.
• Proactively collaborates and communicates with promoters, team members, third-party vendors, and clients to ensure smooth project and/or event execution.

• Provides support for VIP and fan experience activations.
• Ensures all event materials are properly managed and distributed (e.g., event checklists / game memos, floor layouts, show notes, etc.).
• Contributes to strategic planning by aligning project goals with organizational objectives.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• Currently attending (or recent graduate of) a 4-year Bachelor’s Degree program, preferably with an emphasis in Business Administration, Hospitality, or Sports Management.
• Possesses a positive and creative attitude. 
• Strong verbal and written communication skills. 
• Must be able to stand or walk for extended periods and lift up to 25 lbs as needed.
• Strong time management, organizational and computer skills. 
• Ability to work effectively as part of a team.
• Ability to multitask and remain calm under pressure in a fast-paced, high-energy environment.
• A motivated individual who can take directions and execute at a high level with sometimes minimal follow-up
• Candidates MUST have flexible availability, including nights, weekends, and occasional Holidays.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!