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The Washington Nationals Youth Baseball Academy (“Academy”) is a 501(c)3 subsidiary of Washington Nationals Philanthropies and operates as the organization’s programmatic arm.  The Academy’s mission is to use baseball and softball as vehicles to foster positive character development, academic achievement, and improved health among underserved youth in Washington, D.C.  To achieve its mission, the Academy implements holistic programs throughout the year at its nine-acre educational and athletic facility in the Ft. Dupont neighborhood of Ward 7. We are looking for a Director of Business Operations to manage and optimize the various systems needed to execute this vision.

The Director of Business Operations will (1) provide strategic leadership and operational oversight of the Academy’s facilities (2) manage the systems and processes underlying the Academy’s performance and outputs, with a specific priority on data collection; and (3) provide significant support to executive personnel (including Academy ED, Nationals Philanthropies COO & Academy Board of Directors Finance Committee) on for tracking the Academy’s financial health, including serving as the liaison to Nationals Philanthropies and/or financial management personnel. 

The ideal candidate brings a minimum of five (5) years’ professional experience in some or all of the following areas: business/organizational operations, budget building/oversight, data collection and assessment, education and/or non-profit program administration. S/he should possess a high energy level, solution-focused personality and demonstrate the ability to thrive in a fast-paced and demanding environment. Passion for the Academy’s mission is a must.

Key Responsibilities:

Business & Facility Oversight

  • Oversee all administrative and operational functions of the Academy facility (includes the management of staff responsible for scheduling, facility/grounds maintenance/cleaning, and security.)
  • With the exception of use related to core youth programming, manage and direct all strategic facility usage, including accountability for facility-driven earned revenue
  • Cultivate and steward strategic facility relationships with contractors, vendors, potential sponsors, and other outside groups/partners utilizing the Academy facility
  • Oversee and manage relationships with contractors, vendors, community and other organizations to ensure mission alignment, effective professional cooperation and compliance with Academy guidelines;
  • Work closely with Nationals Philanthropies staff and Academy Board members to coordinate effective and data-driven financial management of the Academy
  • Serve as primary point of contact for all business licensing requirements and related activities/correspondence

Program Operations & Support

  • With support of Executive Director and additional senior staff, lead Academy’s annual processes of budget creation (pre-year) and tracking/forecasting (in-year)
  • Oversee and/or implement the necessary systems and processes, including attendance tracking, survey deployment and demographic data intake, to ensure that programming outcomes and outputs (as informed by collaboration with senior staff) are captured/available for analysis against stated programming goals
  • Working with the Academy’s Executive Director, lead analysis of collected data to drive strategic decision-making and identification of necessary course corrections
  • Provide regular (e.g. semi-annual) assessments and/or “SWOT Analysis” of programmatic and operational strategy based on data received from a complete range of stakeholders and partners
  • As part of year-end annual budget process, prepare and submit an annual plan of capital management and long-term financial planning to Academy Board Finance Committee

Staff Management

  • Hire, develop, and evaluate business and operations staff. Provide coaching and mentoring to staff that best supports their performance and development
  • Manage team of 2-4 direct reports focused on measurement/evaluation, operations, facilities and security
  • Contribute meaningfully to a rewarding, and productive work culture that promotes continuous learning


  • Bachelor’s degree; Master’s degree is preferred;
  • Minimum of five (5) years of professional experience; at least 3 years’ experience managing one or more direct reports
  • Demonstrated experience successfully managing a facility
  • Experience in budgeting, revenue generation, systems implementation and measurement/evaluation (experience with relevant software programs is strongly preferred)
  • Strategic thinking skills and ability to use data to inform processes and strategies
  • Superb written and oral communication skills
  • Background and interest in youth development or education, particularly for under-resourced minority communities
  • Responsible, organized and detail-oriented

Physical/Environmental Requirements

  • Office: Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.