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Job Title: Security Guard
Entity: Twin Creeks
Reports To: General Manager
Pay Rate: $19-20.00/hr
Location: Sunnyvale, CA
Anticipated Start Date: 3/16/26
Overview:
As a Security Guard at Twin Creeks, you will be working under the direction of the General Manager. Your duties will include safeguarding the facility, assisting guests and staff, and ensuring a safe, welcoming environment for the teams and families that visit our complex.
Key Requirements & Skills
Core Responsibilities
- Customer Service & Greeting: Welcoming visitors, players, and coaches, providing information on facility amenities, field locations, and event schedules.
- Safety & Security: Monitoring entrances for unauthorized access, enforcing park policies (e.g., prohibited items), report safety hazards or unlawful activity and assisting with emergency procedures.
- Bag Check & Screening: Inspecting bags and personal items upon entry, if required.
- Venue Information: Answering questions regarding parking, food/beverage locations, and restroom facilities.
- Site Maintenance: Keeping the entrance, ticket booth, and surrounding area clean and orderly.
Qualifications and Skills
- Customer Service Excellence: A friendly, helpful, and professional demeanor to ensure a positive guest experience.
- Communication Skills: Ability to interact effectively with diverse crowds and communicate clearly, both verbally and in writing.
- Reliability: Strong work ethic, punctuality, and the ability to work independently.
- Problem-Solving: Ability to address unexpected issues quickly.
- Physical Demands: Ability to stand for long periods, walk, and potentially lift up to 50 lbs.
- Availability: Flexible schedule, including weekdays and weekends (mandatory), mornings, evenings, and holidays
- Security Guard Card (BSIS) Preferred
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