About Property:
Cooperstown All Star Village is a state-of-the-art sports complex located in Oneonta, NY. Cooperstown All Star Village specializes in youth baseball tournaments bringing teammates, coaches, and families together through our Big-League Experiences. We are committed to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way.
Position Summary:
The Security Guard is responsible for maintaining a safe, secure, and welcoming environment for campers, families, staff, and visitors. This position plays a critical role in monitoring the property, enforcing safety policies, managing access control, and responding promptly and professionally to incidents. The Security Guard serves as both a visible deterrent and a customer service resource, ensuring all guests feel safe and supported during their stay.
Key Responsibilities:
Patrol assigned areas of the property on foot or by vehicle to monitor activity and ensure safety.
• Monitor entrances, exits, and access points to ensure only authorized individuals are on campus.
• Enforce property rules, policies, and safety procedures in a professional and courteous manner.
• Respond promptly to incidents, disturbances, medical situations, or emergencies and follow proper reporting protocols.
• Investigate and document reports of suspicious activity, accidents, or rule violations.
• Provide clear, accurate, and timely written incident reports.
• Assist guests and staff with directions, questions, and general support while maintaining a strong customer service presence.
• Communicate effectively with management and team members via radio and other communication systems.
• Support crowd control and traffic management during events, peak arrival/departure times, and special activities.
• Perform other related duties as assigned.
Qualifications:
Required:
• High School Diploma or equivalent.
• Strong interpersonal, customer service, and conflict resolution skills.
• Excellent verbal and written communication skills.
• Ability to remain calm, professional, and decisive in high-pressure situations.
• Ability to work in a fast-paced environment and make sound, independent decisions.
• Ability to work flexible hours, including evenings, weekends, and holidays.
Preferred:
• Previous experience in private security, event security, or a related field.
• Additional security, law enforcement, or safety training.
Working Conditions / Special Physical Requirements:
• Prolonged periods of standing, walking, and patrolling the property.
• Must be able to lift up to 50 pounds.
• May be exposed to extreme temperatures and varying weather conditions.
• Must be able to respond quickly to emergencies and navigate all areas of the property.
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