About Property:
Cooperstown All Star Village is a state-of-the-art sports complex located in Oneonta, NY. Cooperstown All Star Village specializes in youth baseball tournaments bringing teammates, coaches, and families together through our Big-League Experiences. We are committed to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way.
Position Summary:
The Medical Staff Member is responsible for supporting the daily operations of the on-site medical office under the direction of the Medical Director. This role provides administrative and operational support while assisting with player health documentation, incident reporting, and communication with families and staff. The ideal candidate is organized, detail-oriented, and able to work independently while maintaining a high level of professionalism and confidentiality.
Key Responsibilities:
• Answer incoming telephone calls and make outgoing calls as needed, including regularly monitoring and responding to voicemail messages.
• Respond promptly to incoming and outgoing emails related to medical registration and player documentation.
• Assist parents and teams with questions regarding medical and registration forms.
• Review registration materials for completeness and follow up with families and teams to obtain missing information.
• Record and maintain accurate documentation within team files.
• Organize and maintain player rosters, team folders, and medical records in an orderly manner.
• Maintain a clean, organized, and professional medical office environment.
• Document and organize all incident reports and ensure proper filing procedures are followed.
• Communicate clearly with coworkers and supervisors, especially regarding ongoing issues or in the event of absence.
• Monitor and advise supervisor of needed medical or office supplies and report shortages.
• Operate handheld two-way radios and ensure devices are charged and rotated appropriately.
• Assist with additional medical office or event-related duties as assigned.
Qualifications:
Required:
• High School Diploma, GED, or currently attending local high school.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality of medical and personal information.
• Valid driver’s license with a clean driving record.
• Ability to work flexible hours, including days, evenings, and weekends as determined by supervisor.
Preferred:
• Previous experience in a medical office, camp setting, or administrative role.
• CPR/First Aid certification.
• Experience working with children and families.
• Familiarity with medical documentation or incident reporting procedures.
Working Conditions / Special Physical Requirements:
• Prolonged periods of sitting, standing, and working at a desk or computer.
• May require occasional walking throughout the property to respond to situations.
• Ability to lift up to 25 pounds.
• Ability to respond calmly and professionally in emergency or high-pressure situations.
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