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Job: Food & Beverage Supervisor
Hourly Rate: $16-$18/hr
Overview:
The Food and Beverage Supervisor oversees all food and beverage operations within the youth sports complex. This position ensures high-quality service, product consistency, and adherence to health and safety regulations in a fast-paced, family-friendly environment. The ideal candidate will have experience in food service management, a passion for sports and youth programming, and a commitment to exceptional customer service.
Responsibilities:
- Oversee employee performance during shifts
- Ensuring high levels of customer satisfaction and solve customer complaints or issues
- Train new staff and on the spot coaching with existing staff
- Maintain a clean and well-organized work environment
- Control inventory and handle cash transactions and nightly reports
- Communication with management about all areas of concern and opportunities
Qualifications Required:
- High school diploma or equivalent; associate or bachelor’s degree in hospitality or related field preferred.
- 2+ years of experience in food service or hospitality, with at least 1 year in a supervisory role.
- Strong leadership, communication, and organizational skills.
- Must be flexible with scheduling and able to work standard hours as well as swing shift
- Experience in a youth- or sports-focused environment is a plus.
- Basic proficiency with POS systems and Microsoft Office or Google Workspace.
- Adhere to Big League Dreams policies and procedures.
Physical Requirements:
- Ability to stand for long periods, lift up to 40 lbs, and work in a fast-paced kitchen or concession setting.
- Comfortable working in indoor/outdoor environments, depending on event needs.
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