Ticket Operations Intern (Summer Internship)
Position Type: Internship (Unpaid with Commission Opportunities)
Term: May 20 – August 2
Hours: Variable; evenings, weekends, and event days required
College Credit: Eligible/Intended for Academic Credit
Position Overview
The Ticket Operations Intern will play a key role in the day-to-day execution of ticket sales and fan engagement throughout the summer season. This position offers hands-on experience in ticket operations, sales, and event management while working directly with fans in both game-day and community settings.
This internship is ideal for students pursuing degrees in sports management, business, marketing, or related fields who are seeking real-world experience for college credit.
Key Responsibilities
- Operate ticket sales at the gate during events and games
- Scan and validate tickets to ensure smooth entry for guests
- Sell tickets at off-site sponsorship activations, tabling events, and community appearances
- Engage with fans in a professional, outgoing, and customer-focused manner
- Accurately handle cash and digital ticket transactions
- Assist with general ticket operations and fan experience initiatives as needed, help in other areas as needed.
- Represent the organization positively at all public-facing events
Compensation
- This is an unpaid internship intended for college credit
- Commission is earned based on sales, providing performance-based income opportunities
Qualifications
- Currently enrolled in a college or university and eligible to receive academic credit
- Strong communication and interpersonal skills
- Comfortable interacting with the public and working in fast-paced environments
- Reliable, organized, and detail-oriented
- Ability to work evenings, weekends, and outdoor events
- Interest in sports, ticketing, sales, or event operations preferred
Learning Outcomes
- Practical experience in ticket operations and live event management
- Exposure to sales, customer service, and fan engagement strategies
- Professional development within a sports and entertainment environment
- Resume-building experience with real responsibility and accountability
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
