Job Title: Box Office & Ticket Operations Intern
Status: Seasonal
Reports To: Director, Ticket Sales
Department: Sales
Effective Date: February 2026 - September 2026
About the Wind Surge:
The Wichita Wind Surge, a Double-A affiliate of the Minnesota Twins, bring the thrill of the Texas League to Equity Bank Park in Wichita, Kansas. Since their debut in 2021, the Wind Surge have quickly become a cornerstone of the local sports community. Their staff’s unwavering commitment to building a competitive franchise and developing top talent has been a driving force behind their success. Beyond the game, the Wichita Wind Surge are deeply committed to making a positive impact in the greater Wichita area. The Surge believe that while winning is important, their true success is measured by their ability to connect with and uplift the Wichita community. The Wind Surge are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment. Come make a lasting difference with the Wichita Wind Surge!
Position Overview:
The Box Office & Ticket Operations Intern will support the Wind Surge Box Office throughout the season. The position will include both game day and non-game day event duties. The ideal candidate is a strong, energetic communicator with the ability to work in a team environment, have an eagerness to learn, and possess the flexibility to adapt to what each day brings with a positive attitude.
Essential Job Duties & Responsibilities:
- Gain hands-on experience with the ticketing system and software used by the team
- Assist in daily operations such as ticket printing, distribution, and troubleshooting ticket issues
- Support game day ticket operations, including box office management, will-call, and handling walk-up sales
- Collaborate with the Ticket Operations team to maintain accurate records and analyze ticketing data for sales insights
- Other duties as assigned
Minimum Qualifications:
- Current student or recent graduate a plus
- Knowledge of baseball a plus
- Strong time management, communication, and organization skills
- Ability to supply excellent customer service to all clients and fans
- Proficient in Microsoft Office
- Detail oriented and comfortable with sales
- Familiarity with a ticketing system preferred
- Problem solving and conflict management skills
- Positive attitude
This is a paid internship.
We are an equal opportunity employer, and all qualified applicants will receive consideration for
employment without regard to race, color, religion, national origin, sex, sexual orientation, age,
disability, gender identity, marital or veteran status, or any other protected class.
