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Support Coordinator, Baseball Systems with Texas Rangers Baseball Club in Arlington · TX

Texas Rangers Baseball Club jobs
Sports Jobs in Arlington · TX
Technical Services: Technical Support/Help Desk
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The Support Coordinator, Baseball Systems is responsible for coordinating technical support conversations between Baseball Operations users, Baseball Systems engineers and Information Technology.  The support coordinator will also be responsible for assisting with building application documentation along with training users.  This position will also assist in quality assurance endeavors and basic project management tasks. 

Responsibilities
  • Application and basic technical support for Baseball Operations users
  • Coordination and follow up with Baseball Systems and stakeholders on outstanding issues
  • Assist in writing and maintenance of documentation and help videos for users
  • Assist in training users
  • Assist in quality assurance endeavors
  • Assist with project management tasks

Qualifications
  • Excellent written and verbal communication skills
  • Highly organized
  • Spanish fluency a big plus
  • Strong technical skills – not a programmer, but comfortable using complex applications.
  • Passion for the game of baseball strongly preferred
  • Spanish fluency a big plus

Other requirements
  • Evening and weekend availability, in particular during the baseball season
  • Occasional travel required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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