The Ticket Sales Representative role is an entry level seasonal sales position with the main goal of generating revenue for the organization through full-menu product offerings that include season memberships, suites, party areas, and group tickets. This position provides the opportunity to break into the sports industry while developing the skills necessary to become an industry sales & service leader.
Responsibilities
- Selling a variety of ticket options over the phone or in person, through appointments at Tropicana Field.
- Responsible for managing and maintaining all clients’ tickets and information through department ticketing system and database (Pro Venue and Salesforce knowledge a plus).
- Providing customer service for any ticket related inquiries or questions.
- Responsible for maintaining a database of contacts, sales contacts, and sales reports.
- Complete sales calls, identifying customer needs and interests, and building relationships.
- Representing the Ticket Sales department at various promotional events and in-game sales tables.
Education and/or Experience
- Bachelor’s Degree with performance track record focused on excellence.
- Passion for a career in the sales & sports profession.
- Excellent verbal and written communication skills.
- Previous experience in a Part Time or Internship role in Team Sports a plus.
- Ability to work well with teammates and towards team goals.
- The ability to work evenings and weekends.
- Successful candidates must be able to process information quickly and accurately and exhibit an eagerness to learn best sales techniques from more senior personnel.
- Enthusiasm, determination & professionalism in dealing with prospects and clients in a proactive manner.
- Candidates with high levels of optimism and persuasiveness will have greater success.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
