Box Office Trainee - Knoxville Smokies
Position Overview
The Knoxville Smokies are seeking a friendly, detail-oriented, and team-focused Box Office Trainee to join our Box Office Team for the 2026 season. This role will support the Box Office by assisting with ticket sales, customer service, and day-to-day game operations while helping create a smooth and exciting fan experience. The ideal candidate brings a positive attitude, strong communication skills, and a willingness to jump in wherever needed.
Responsibilities:
Specific responsibilities include but are not limited to, the following:
- Assist in day-to-day operation of the Box Office and the Ticket Sales departments
- Become familiar with SCORE CRM and Ticketmaster Ticketing
- Assist fans at the Will Call and Box Office window for sales day of game
- Help manage gameday staff
- Help fulfill all mini plans, season tickets, and specialty ticket plans that are bought
- Provide excellent customer service to mini plan, season ticket, and group accounts
- Assist in a variety of game-related duties
- Other duties as assigned
Start Date: Mid to Late January 2026
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
