TICKET SELLER
Job Title: Ticket Seller
Reports To: Director of Ticket Sales
Department: Ticket Office
Employee Type: Seasonal
Status Type: Part-Time
FLSA: Non-Exempt
Compensation: Hourly
Rate Range: $12/hour
Job Summary:
It is our goal to make our guests’ experience at Regions Field as pleasant and enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.
Essential Functions:
We are looking for enthusiastic ticket sellers to provide excellent customer service to our patrons. A ticket seller processes ticket sales at the Ticket Office and provides customer assistance before and during games. The ideal candidate will be able to provide information, collect payment and answer client inquiries.
Qualities:
- Excellent customer service while maintaining the highest standards of quality and cleanliness
- Strong communication and problem solving skills
- High attention to detail
- Ability to work in a high paced environment
- Electronic and computer proficiency
- Ability to maintain a neat, clean & professional appearance
- Availability/openness to work afternoons and evenings on scheduled game dates, especially Thursday through Sunday
Duties:
- Sells tickets for admission from box office
- Accepts payment for tickets
- Answers questions concerning game times, game delays or rainchecks
- Answers questions regarding stadium, seating, games, etc
- May be asked to help troubleshoot ticket related issues for guests
- May be asked to help scan tickets
General Physical Requirements:
- Ability to lift 25lbs up to 50lbs
- Ability to stand for up to 5+ hours during a game
- Ability to work long hours, weekends & holidays
- Ability to work in adverse weather conditions, including but not limited to rain and heat
**All applicants will be screened via a background check. Any employment offers are contingent upon a clear screening.
Company Description:
The Birmingham Barons are the proud Double-A affiliate of the Chicago White Sox. For ticket information, game schedule, promotions calendar or for additional information about Regions Field, visit barons.com or call (205) 988-3200.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
