BROOKLYN CYCLONES TEAM STORE MANAGER
LOCATION: Maimonides Park, 1904 Surf Ave. Brooklyn, NY 11224
HOURS: 25-30 hours per week including weekends and nights during the season.
Position Summary:
The Hourly Store Manager is responsible for overseeing daily retail operations, ensuring exceptional customer experience, and driving sales performance within the store. This role manages part-time staff, maintains store operations, replenishment and visual merchandising standards while adhering to company policies and procedures.
Key Responsibilities:
- Lead and motivate store associates to achieve sales goals and deliver outstanding customer service.
- Oversee daily operations including opening/closing procedures, restocking and compliance with company standards.
- Maintain visual merchandising and product presentation to create an engaging shopping environment.
- Monitor inventory levels, assist with replenishment, and support shrink reduction initiatives.
- Receive and inbound new shipments and inventory according to company policies.
- Pick, pack, and ship eCommerce orders.
- Monitor and reply to customer service inquiries in a friendly and professional manner.
- Maintain web item images, descriptions, and other web assets as needed.
- Train and develop part time and game day staff.
- Ensure adherence to safety, security, and operational guidelines.
Qualifications:
- Previous retail experience preferred.
- Strong communication and leadership skills.
- Ability to work flexible hours, including evenings, weekends, and event days.
- Detail-oriented with strong organizational skills.
- Ability to stand for long periods of time and lift boxes over 25 lbs. '
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
