Job Summary

The Sales Experience Intern role is ideal for an enthusiastic, detail-oriented individual who is passionate about creating memorable and engaging fan experiences at Sutter Health Park. This position supports the planning, coordination, and execution of Ticket Sales & Services experiences and events for the Sacramento River Cats and Athletics. The intern will assist with game-day and non-game-day activations, including fan experiences, pre-game performances, membership events, and large group outings. Working closely with the Sales Experience Coordinator and cross-functional departments, the Sales Experience Intern helps deliver high-quality events that build lasting relationships with fans while gaining hands-on experience in sports sales, service, and event operations.

Key Responsibilities

• Assists in Fan Experiences, Pre-Game Performances/Events, Membership Events, as well as coordinate and managing large group activities.
• Manage and lead components of event planning to ensure quality experiences for ticket holders and season ticket members.
• Brainstorm and cultivate engaging events and activations to be hosted on game days and non-game days.
• Ability to prioritize and multi-task in a fast-paced environment.
• Support the Sales Experience Coordinator in communicating with internal and external partners/vendors for event management
• Enhance the guest experience by answering questions, addressing guest concerns, and ensuring a safe and clean stadium.
• Support in the execution of promotional ticket experiences and campaigns which includes managing inventory of sales resources, assembling prize packs, and distributing giveaways.
• Collaborate in small and large team settings, often between multiple departments.
• Assist in record-keeping for the Ticket Sales & Services team such as event and attendance reports.
• Perform all other related duties and responsibilities as assigned.

Qualifications

• Must have a valid CA Driver’s License.
• Must have minimum 1 year experience in a service role including restaurants, hotels, sport venues, theme parks, or academic course work equivalent.
• Strong organizational skills with the ability to focus on both small and big picture details.
• Excellent interpersonal, verbal communication, and customer service skills.
• Ability to work indoors and outdoors in all weather conditions including rain, cold, high heat, and direct sunlight.
• Must be able to work both River Cats & Athletics games which includes nights and weekends.
• Must be able to work at least four days per week.

Compensation

This position is a part-time, hourly, non-exempt role with an expected pay of $16.90/hr. 

The Sacramento River Cats are an equal opportunity employer. The Sacramento River Cats does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.