Job Summary

The Sales Experience Assistant supports the execution of engaging game-day and non-game-day experiences for fans across River Cats and Athletics events. This role assists with fan experiences, pre-game performances, membership events, and large group activities while ensuring a welcoming, safe, and enjoyable stadium environment. The position collaborates closely with the Ticket Sales & Services team to support promotional campaigns, event setups, and on-site activations. Ideal candidates are customer-focused, highly organized, and thrive in fast-paced environments while working flexible schedules, including nights, weekends, and varying weather conditions.

Key Responsibilities

• Assists in Fan Experiences, Pre-Game Performances/Events, Membership Events, as well as coordinating and managing large group activities.
• Ability to prioritize and multi-task in a fast-paced environment.
• Enhance the guest experience by answering questions, addressing guest concerns, and ensuring a safe and clean stadium.
• Supports in the execution of promotional ticket experiences and campaigns which includes managing inventory of sales resources, assembling prize packs, and distributing giveaways.
• Assist in the events and activation set up of Ticket Sales & Services team on both game days and non-game days
• Perform all other related duties and responsibilities as assigned.

Qualifications

• Must have a valid CA Driver’s License.
• Must have minimum 1 year experience in a service role including restaurants, hotels, sport venues, theme parks, or academic course work equivalent.
• Strong organizational skills with the ability to focus on both small and big picture details.
• Excellent interpersonal, verbal communication, and customer service skills.
• Ability to work indoors and outdoors in all weather conditions including rain, cold, high heat, and direct sunlight.
• Must be able to work both River Cats & Athletics games which includes nights and weekends.
• Must be able to work at least four days per week.

Compensation

This position is a non-exempt part-time seasonal role with a base rate of $16.90/hr. In addition to compensation, employees can enjoy the following perks:

• Exclusive employee events
• Sacramento River Cats, Athletics home tickets, team store discounts, and more!

The Sacramento River Cats are an equal opportunity employer. The Sacramento River Cats does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.