Overview:
As a successful Social Media Intern, you will be responsible for assisting with operations during our summer week-long events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit.
Responsibilities:
- Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
- Act under direction of operations team and marketing team
- Create and facilitate a fun, dynamic atmosphere for kids, developing camaraderie and acting as a positive role model during baseball and non-baseball activities
- Assist the operations staff in building and presenting social media strategy, while delivering an effective social cadence to increase brand awareness and engagement
- Engage and respond to all customer service inquiries to The Ripken Experience Pigeon Forge social channels
- Develop an understanding and execute pre-event and post-event preparations
- Generate ideas and establish objectives under the direction of the Operations Team
- Compose article and blogs with purpose of recapping tournament results, news, and activity
- Assist in basic cleaning duties which include but are not limited to; sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash
Qualifications:
Required:
- College student majoring in marketing, advertising, communications or related field
- A passion for sports and prior work experience in customer service, marketing, or media relations
- Familiarity with all aspects of social media; Twitter, Instagram & Facebook platforms
- Previous experience with video editing software is a plus
- Excellent verbal and written communication skills
- Strong work ethic
- Team player who is willing and able to listen and learn
- Ability and commitment to work long hours, including weekends, depending on business needs
