Ripken Baseball brings teammates, coaches, and families together through our Big League Experiences while teaching children how to play sports the right way – the Ripken Way. Ripken Baseball continues to innovate the game through tournaments, camps, clinics, and spring training at six state-of-the-art facilities: The Ripken Experience® Aberdeen (Maryland), The Ripken Experience® Myrtle Beach (South Carolina), The Ripken Experience® Pigeon Forge (Tennessee), The Ripken Experience® Elizabethtown (Kentucky), Sports Force Parks at Cedar Point Sports Center (Ohio), and Cooperstown All Star Village (New York), and events nationwide. 

 

We are actively looking for motivated and inspired individuals to join our team.  We offer a competitive benefits package that includes a 401k with a company match, paid time off, paid holidays, health, vision, and dental coverage.  Our positions consist of seasonal, internships, and full-time remote-friendly roles.  If you are looking for a fast-paced, energetic, and fun work environment, see ripkenbaseball.com. 

Overview: The Retail and Merchandising Manager contributes to all aspects of Ripken Baseball’s retail operations, including in-venue retail, ecommerce and product procurement.  

 

·         Execute a profitable, customer-focused merchandise and retail strategy consistent with Ripken brand standards and positioning.

·         Conduct product procurement for in-venue stores, ecommerce, and event gifts and awards.

·         Guide product assortment and design, supported by brand marketing and executives.

·         Maintain processes and reports for all merchandise and retail functions – i.e. open to buy, inventory turns, loss prevention, purchasing and distribution – for in-venue stores and ecommerce.

·         Lead tournament t-shirt program, working closely with designers and creative team, marketing and printing decoration sources.

·         eCommerce product management including managing usage of Shopify, product setup, images, inventory, customer service and pricing updates.

·         Develop an eCommerce promotional marketing calendar to drive online sales through email and social channels.

·         Build new and maintain existing vendor relationships.

·         Manage customer service inquiries and issues for both eCommerce and Retail locations.

·         Train and mentor in-venue retail staff on product merchandising, promotion, inventory display, inventory control and POS systems.

·         Responsible for invoice reconciliation for product receipts working closely with property accountants to make sure payments can be made accurately and timely.

·         Lead inventory count process with all properties following company standards and guidelines.

·         Monitor retail, merchandising and licensing innovations and trends to maximize performance.

·         Report retail performance and advocate internally for product’s role in brand growth and strategy.

·         Work cross-functionally with organizational teams to achieve financial goals.

·         Perform all other duties as assigned by supervisor.

 

·         Minimum 5 years’ experience in retail management. 

·         Experience with multiple locations and seasonal retailing, with ability to track sales and grow margins.

·         Strong written and verbal communication skills.

·         Strong reasoning skills and the ability to prioritize multiple tasks.

·         Ability to stand, walk, and lift or move up to 50 lbs.

·         Ability to travel up to 20% of the year, with heavy travel expected from May to August.

·         Ability to make independent work-related decisions with limited supervision.

·         Proficiency in Microsoft Office applications such as Outlook, Word, Excel (including pivot tables) and PowerPoint, Square POS and Shopify admin. 

 

 

“The information provided in this job description is designed to provide the general nature and level of work performed by team members within the job classification. The job description is not designed to contain or be interpreted as a comprehensive list of all work duties, responsibilities and qualifications required of team members assigned to this job. This job description will be updated, modified and revised by the Company, at its sole discretion, from time to time as it deems necessary to meet the business needs of the Company. The Company is an equal opportunity employer committed to providing a culturally diverse workplace for qualified candidates”